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2015 Opening Survey

2015 Summer Village Opening Survey

Welcome back to Summer Village!

Now that we're back in the swing of things, the Board would like to get the community's feedback on your opening experience. Please take a few minutes to fill out this brief survey. The information you provide will help us to make any necessary improvements to future openings.

Thank you for your time.

Summer Village Board of Trustees

1. Rate your experience moving in to Summer Village this season using the slider below. (0 being not good and 5 being great)

2. Did you feel that the communication from the Board/Management about the Opening was sufficient?

Completely
For the most part
Not really
Not at all

3. Did you have any issues working with G&G making the necessary arrangements to move in?

4. If yes, what were they?

5. Were the issues remediated in a timely and professional manner?

6. Did you have any issues arranging the cable/internet hook up with Comcast?

7. How long did it take you to activate your account?

8. What type of issues did you have?

The times I could pick up my cable box/modem
Where I had to go to get the units
How long it took me to activate my account
The lack of understanding that SV is a seasonal property
Other

9. Did you have any issues with opening with regard to the plumbers/dewinterization process?

10. If yes, please explain the issues you encountered.

11. Please rank your satisfaction with the dewinterization of your cottage using the slide bar below. (0 being dissatisfied and 5 being satisfied)

12. Have you ever had an issue with the dewinterization of your cottage in past years?

13. If yes, what were they?

14. Were the issues remediated in a professional and timely manner?

15. If you would like to give us your name and street address, please do so here. If you would like your answers to be anonymous, you may skip this question. Thank you again for your participation.

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