NYC FITNESSGRAM Support Request

Before submitting a support request, take a moment to visit the Support Center to see if there's an FAQ that provides a quick answer to your question or issue.

If the Support Center doesn't have what you are looking for, please complete this form to submit a support request for NYC FITNESSGRAM. 

** Important

Need full access to enter assessment scores? Did not attend the required PE Basics I workshop?

• Please be sure to look though the Office of School Wellness Programs’ Professional Learning Catalog for all the workshops we provide. Register for the next available PE Basics I: Lesson Planning to Incorporate Fitness and Assessment workshop.

** Note: 

• If you haven't received a response after submitting the ticket, check your junk-mail folder for an email from "wellnesstechsupport.freshdesk.com"
• Teachers who have attended a PE Basics 1: Lesson Planning to Incorporate Fitness and Assessment workshop will be given full access to the NYC FITNESSGRAM
• If you completed the workshop and are having trouble accessing the system, complete this form. If you have not completed the PE Basics 1: Lesson Planning to Incorporate Fitness and Assessment, register for a workshop listed in our Professional Learning Catalog, and complete this form. We will respond to all support requests promptly. 

Please provide all of the information requested to make it a more efficient process for us to assist you.