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The Universal Experience

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We would like to know about your experience with Universal Distribution so that we can make your next experience even better. The survey should take approximately 10 minutes to complete.

We appreciate your time and feedback.

3. What types of products do you sell? Select all that apply.

Sports
Non-sports
Gaming
Comics
Supplies
Other, please specify: Please enter an 'other' value for this selection.

4. Which of these products do you purchase from Universal Distribution? Select all that apply.

Sports
Non-sports
Gaming
Comics
Supplies
Other, please specify: Please enter an 'other' value for this selection.

5. What reasons do you have for shopping elsewhere? Select all that apply.

Space Cell	Sports	Non-sports	Gaming	Comics	Supplies	Other
Price	Price: Sports	Price: Non-sports	Price: Gaming	Price: Comics	Price: Supplies	Price: Other
Availability	Availability: Sports	Availability: Non-sports	Availability: Gaming	Availability: Comics	Availability: Supplies	Availability: Other
Service	Service: Sports	Service: Non-sports	Service: Gaming	Service: Comics	Service: Supplies	Service: Other
Convenience	Convenience: Sports	Convenience: Non-sports	Convenience: Gaming	Convenience: Comics	Convenience: Supplies	Convenience: Other
Other	Other: Sports	Other: Non-sports	Other: Gaming	Other: Comics	Other: Supplies	Other: Other

6. Based on our customer service, how likely are you to recommend Universal Distribution to a friend or colleague?

	0	1	2	3	4	5	6	7	8	9	10
Not Likely	0	1	2	3	4	5	6	7	8	9	10	Very Likely

7. Based on our website, how likely are you to recommend Universal Distribution to a friend or colleague?

	0	1	2	3	4	5	6	7	8	9	10
Not likely	0	1	2	3	4	5	6	7	8	9	10	Very likely

8. Please rate the support staff at Universal Distribution in the following areas:
Click on the number of stars to rate each item - 5 stars is best!

Space Cell	Rating
Promptness	Reset star selection 1 out of 5 stars for Promptness: Rating 2 out of 5 stars for Promptness: Rating 3 out of 5 stars for Promptness: Rating 4 out of 5 stars for Promptness: Rating 5 out of 5 stars for Promptness: Rating
Courtesy	Reset star selection 1 out of 5 stars for Courtesy: Rating 2 out of 5 stars for Courtesy: Rating 3 out of 5 stars for Courtesy: Rating 4 out of 5 stars for Courtesy: Rating 5 out of 5 stars for Courtesy: Rating
Expertise	Reset star selection 1 out of 5 stars for Expertise: Rating 2 out of 5 stars for Expertise: Rating 3 out of 5 stars for Expertise: Rating 4 out of 5 stars for Expertise: Rating 5 out of 5 stars for Expertise: Rating
Enthusiasm	Reset star selection 1 out of 5 stars for Enthusiasm: Rating 2 out of 5 stars for Enthusiasm: Rating 3 out of 5 stars for Enthusiasm: Rating 4 out of 5 stars for Enthusiasm: Rating 5 out of 5 stars for Enthusiasm: Rating

9. Please rate our website in the following areas:
Click on the number of stars to rate each item - 5 stars is best!

Space Cell	Rating
Ease of use	Reset star selection 1 out of 5 stars for Ease of use: Rating 2 out of 5 stars for Ease of use: Rating 3 out of 5 stars for Ease of use: Rating 4 out of 5 stars for Ease of use: Rating 5 out of 5 stars for Ease of use: Rating
Features	Reset star selection 1 out of 5 stars for Features: Rating 2 out of 5 stars for Features: Rating 3 out of 5 stars for Features: Rating 4 out of 5 stars for Features: Rating 5 out of 5 stars for Features: Rating
Speed	Reset star selection 1 out of 5 stars for Speed: Rating 2 out of 5 stars for Speed: Rating 3 out of 5 stars for Speed: Rating 4 out of 5 stars for Speed: Rating 5 out of 5 stars for Speed: Rating
Reliability	Reset star selection 1 out of 5 stars for Reliability: Rating 2 out of 5 stars for Reliability: Rating 3 out of 5 stars for Reliability: Rating 4 out of 5 stars for Reliability: Rating 5 out of 5 stars for Reliability: Rating

10. Please rate your preferred way to get information:
Click on the number of stars to rate each item - 5 stars is best!

Space Cell	Rating
Universal Website	Reset star selection 1 out of 5 stars for Universal Website: Rating 2 out of 5 stars for Universal Website: Rating 3 out of 5 stars for Universal Website: Rating 4 out of 5 stars for Universal Website: Rating 5 out of 5 stars for Universal Website: Rating
Universal Newsletter	Reset star selection 1 out of 5 stars for Universal Newsletter: Rating 2 out of 5 stars for Universal Newsletter: Rating 3 out of 5 stars for Universal Newsletter: Rating 4 out of 5 stars for Universal Newsletter: Rating 5 out of 5 stars for Universal Newsletter: Rating
Universal Twitter Feed	Reset star selection 1 out of 5 stars for Universal Twitter Feed: Rating 2 out of 5 stars for Universal Twitter Feed: Rating 3 out of 5 stars for Universal Twitter Feed: Rating 4 out of 5 stars for Universal Twitter Feed: Rating 5 out of 5 stars for Universal Twitter Feed: Rating
Between the Lines Blog	Reset star selection 1 out of 5 stars for Between the Lines Blog: Rating 2 out of 5 stars for Between the Lines Blog: Rating 3 out of 5 stars for Between the Lines Blog: Rating 4 out of 5 stars for Between the Lines Blog: Rating 5 out of 5 stars for Between the Lines Blog: Rating
Email	Reset star selection 1 out of 5 stars for Email: Rating 2 out of 5 stars for Email: Rating 3 out of 5 stars for Email: Rating 4 out of 5 stars for Email: Rating 5 out of 5 stars for Email: Rating
Telephone	Reset star selection 1 out of 5 stars for Telephone: Rating 2 out of 5 stars for Telephone: Rating 3 out of 5 stars for Telephone: Rating 4 out of 5 stars for Telephone: Rating 5 out of 5 stars for Telephone: Rating
In-store	Reset star selection 1 out of 5 stars for In-store: Rating 2 out of 5 stars for In-store: Rating 3 out of 5 stars for In-store: Rating 4 out of 5 stars for In-store: Rating 5 out of 5 stars for In-store: Rating
Other	Reset star selection 1 out of 5 stars for Other: Rating 2 out of 5 stars for Other: Rating 3 out of 5 stars for Other: Rating 4 out of 5 stars for Other: Rating 5 out of 5 stars for Other: Rating

11. Is there anything that we can do to improve your satisfaction with Universal Distribution? Please describe in detail!

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