Kozma & Kozma Satisfaction Survey

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4. What service(s) did you recently have?
6. How would you rate that person, who did the service for you?
6. How would you rate that person, who did the service for you?ExcellentGoodOKPoorTerrible
Customer service
Professionalism
Quality of your hair or beauty service
Understanding and listening to your needs
Attentiveness
On time
Pleasant, friendly and positive attitude
Appearance (looks stylish and well groomed)
Consultation
9. How would you rate this person, who helped you on the phone or the front desk?
9. How would you rate this person, who helped you on the phone or the front desk?ExcellentGoodOKPoorTerrible
Greeting on phone
Greeting upon arrival to salon
Ease of booking appointments
Ease of check out
Customer service
Understanding and listening to your needs
Pleasant, friendly, positive attitude
Eager to help you
Appearance (looks stylish and well groomed)
You were offered a drink, and received it
17. Please provide your name and contact information. *This question is required.