Customer Satisfaction

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1. The Fire District responded promptly
2. Fire District personnel were knowledgeable and skillful
3. Fire District personnel were compassionate
4. Fire District personnel were courteous and helpful
5. Fire District personnel took time to explain their actions
6. Fire District personnel were professional in appearance
7. The overall services provided met our expectations
8. Did the fire dispatcher provide helpful information prior to arrival of emergency crews?
9. Did you experience any language barrier problems between you and the emergency crews?
11. If you would like the Aptos/La Selva Fire District to contact you regarding the service you received, or if you have questions about your Fire District, please provide your name, phone number, and the best time to call.