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Smoke Rise Country Club Member Golf Satisfaction Survey

The Golf Experience, the Course and Our Golf Facilities

Please rate your satisfaction with each of the following characteristics/features of the course from 1 (very dissatisfied) to 5 (very satisfied)
2. Handicap / Index Level:
3. The Golf Experience, the Course and our Golf Facilities: Please rate your satisfaction with each of the following characteristics/features of the course from 1 (very dissatisfied) to 5 (very satisfied)
  *This question is required.
Space Cell Very DissatisfiedSomewhat DissatisfiedNeither Satisfied or DissatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
Bag drop assistance
Pro Shop assistance
Pro Shop merchandise
Access/quality food & beverage service
On course restrooms
Practice Facilities overall
Practice Facilities: Range
Practice Facilities: Putting green
Practice bunker/chipping green
Overall quality, condition & consistency of the golf course
Quality, condition, speed & consistency of the greens
Quality, condition, & consistency of fairways
Quality, condition & consistency of bunkers
Quality, condition & consistency of tees
Quality, condition, consistency and height of rough
Overall course set up (tees/pin positions, etc.)
Other course conditions (cart paths, hazards, etc.)
Speed of play
Ranger assistance
Locker rooms/Ladies:Cleanliness
Locker rooms/Ladies:Shoe services
Locker rooms/Ladies: Supplies
Locker rooms/Mens:Cleanliness
Locker rooms/Mens:Shoe services
Locker rooms/Mens: Supplies
5. Golf Events and Programming: Please rate your satisfaction with each of the following golf events and golf programs at our Club from 1 (very dissatisfied) to 5 (very satisfied) *This question is required.
Space Cell Very DissatisfiedSomewhat DissatisfiedNeither Satisfied or UnsatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
Events Schedule Generally
Events Schedule: “Major Tournaments”
Events Schedule: Other Tournaments
Events Schedule: The Saturday Game
Events Schedule: Women’s’ Play
Events Schedule: Senior Play
Events Schedule: Couples Play
Events Schedule: Rip It Open
Availability of tee times and course
Golf teaching programs
Junior Golf program
Golf teaching facilities
Communications regarding golf and golf events
Ease of setting up games with members
7. Tournament Play and Participation: Have you played in the following events in the past year? If so please rate your overall satisfaction with the event with 1 being the lowest and 5 being the highest *This question is required.
Space Cell Very DissatisfiedSomewhat DissatisfiedNeither Satisfied or UnsatisfiedSomewhat SatisfiedVery SatisfiedNot Applicable
Bryant’s Jug
Men’s Match Play
Men’s Member-Guest
Ladies’ Member-Guest
Senior Ryder Cup
Club Championship
Couples Club Championship
Senior Club Championship
Member – Member
East v. West Ryder Cup
8. If you do not play in these events, please indicate why? Please choose all that pertain. *This question is required.
Space Cell Time of YearCostFormatOtherNot Applicable
Bryant’s Jug
Match Play
Men’s Member-Guest
Ladies Member-Guest
Senior Ryder Cup
Club Championship
Couples Club Championship
Senior Club Championship
Member - Member
East v. West Ryder Cup
10. In our major tournaments please rate your preference for prizes with 5 being your favorite and 1 being your least favorite. *This question is required.
Space Cell Least FavoriteSomewhat Least FavoriteNeither Most or Least FavoriteSomewhat FavoriteMost FavoriteNot Applicable
Crystal/Trophies
Shop Credit
Pictures
Combination of all the above
11. When participating in a Member-Guest tournament who should receive favors/entrance gifts?  Please check you preference. *This question is required.
Space Cell YesNoNot Applicable
Member
Guest
Both
12. When favors/entrance gifts are given what is your preference? Please rate with 5 being your favorite and 1 being least favorite. *This question is required.
Space Cell Least FavoriteSomewhat Least FavoriteNeither Most or Least FavoriteSomewhat FavoriteMost FavoriteNot Applicable
Clothing
Memorabilia/pictures
Golf Shoes
Golf Equipment/Balls/Gloves
Practical items such as duffle bags, wine glasses, etc.
13. What is the importance to you of the following activities at a Member/Guest event (1 is not important, 5 is most important) *This question is required.
Space Cell Least ImportantSomewhat Not ImportantNeither Most Important or Least ImportantSomewhat ImportantMost ImportantNot Applicable
Significant prizes and favors/entrance gifts
Large closing dinner/awards ceremony
Open bar/drinks during event
Number of meals provided during event
Activities for spouse/significant others during event
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