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Customer Satisfaction Survey - Specialty Care

Customer Satisfaction Survey

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(Don't fret, this section is hidden from surey takers)
We would like to know about your experience at Realo Specialty Care Pharmacy in an effort to continuously improve our services. We appreciate your time and feedback!
 
1. How did you hear about Realo Specialty Care Pharmacy?
2. Which best describes your current prescription (or pharmacy) insurance?
3. Based on our customer service, how likely are you to recommend Realo to a friend or colleague? (0-Not Likely at All, 10-I tell everyone about Realo!)
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4. Which of the following best describes your use of our specialty pharmacy?
5. Please rate the employees at Realo in the following areas:
Click on the number of stars to rate each item - 5 stars is best!
Space Cell Rating
Promptness
Courtesy
Efficiency
Expertise
Enthusiasm
Professionalism
6. Is your rating above based on the technician and/or pharmacist? (Select all that apply.)
7. Please rate your experience at Realo in the following areas:
Click on the number of stars to rate each item - 5 stars is best!
Space Cell Rating
Pharmacist available to talk to.
Convenience of getting prescriptions.
Medicine labels easy to read.
Medicine label instructions easy to understand.
Assistance with insurance payment (if applicable).
Help with getting patient copay assistance (if applicable).
8. How satisfied were you with the time it took to provide your prescription and/or any other services you required? 
Not at all SatisfiedNot very SatisfiedFairly SatisfiedVery Satisfied
9. Were you given the opportunity to talk to a pharmacist about your prescription(s)?
10. Using the scale below, please rate your overall satisfaction with Realo Specialty Care Pharmacy.
Very DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
12. Thank you for taking the time to complete our survey!
This question requires a valid email address.