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Besnard - McDonald's Safety Service Survey

Page One

At Besnard & Associates Insurance, we would like your feedback related to your experiences with our Safety Resources and our Safety Consultants.  We appreciate your time and feedback!
 
1. Select the primary SAFETY CONSULTANT at Besnard Insurance who has been working with you related to Safety within your restaurants? *This question is required.
2. Please indicate your level of satisfaction with your SAFETY CONSULTANT: *This question is required.
3. Estimate the number of interactions (phone, email, or text message) you have had in the past 12 months with your SAFETY CONSULTANT? *This question is required.
4. Please rate your SAFETY CONSULTANT at Besnard Insurance in the following areas:
Click on the number of stars to rate each item - 5 stars is best!
We want to be the best so need your honest feedback.   *This question is required.
Space Cell Rating
Initative
Courtesy
McDonald's Knowledge
Enthusiasm
Availability
Phone Follow-Up
Passion For Safety
5. Please indicate how you rate the OVERALL RESOURCES and VALUE that Besnard Insurance provides related to McDonald's Safety (McDonald's Safety University, ProfitingFromSafety.com, Safety Newsletters, People, etc.): *This question is required.
6. Put in order the items below based on your preference.  What method of contact do you feel is most effective to partner on running safer restaurants? *This question is required. Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.
7. Please rate Manager's Safety University (www.ManagersSafetyU.com): *This question is required.
We are not yet using Managers's Safety UVery DissatisfiedDissatisfiedNeutralSatisfiedVery Satisfied
8. How likely are you to recommend Besnard Insurance to someone else? *This question is required.
Very UnlikelyUnlikelyNeutralLikelyVery Unlikely
9. Choose your Top Factors when choosing a Insurance Solution/Agent:
Click on the number of stars to rate each item - 1 Star is LEAST IMPORTANT and 5 Star is MOST IMPORTANT! *This question is required.
Space Cell Rank
Customer Service
Overall Value
Safety Consultant
Cost/Price
Brand Trust
Time in Market
Safety Resources
Claims Management
Long-Term Relationship
10. Which best describes your feelings on Safety: *This question is required.
11. NEXT STEPS.  How would you like your Safety Consultant to partner with you in the future?  Check all that apply. *This question is required.
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