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Which of the following customer-oriented technologies does your organization currently use? *This question is required.
Which customer-oriented technologies does your organization plan to purchase within the next 12 months? *This question is required.
What is the total number of employees at your company (all locations)? *This question is required.
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Uncover 500+ IT Pros' purchase plans for the next 12 months. Did you know...

87% of IT professionals

plan to purchase social media monitoring tools in the next 12 months.

57% want to

upgrade existing slaesforce automation to increase capabilities.

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