Learning & Development 2020

MTP plc has provided blended learning in the topics of Finance and Business Management, tailored for major companies and delivered on a global basis, for more than 25 years.

As a provider of learning programmes we are always keen to hear about future trends in the industry and would like to invite you to participate in our 3rd Biennial Survey on the Future of Business Learning. We have retained a consistent approach and similar questions to previous studies to enable us to identify changes and trends over time.

The results will be shared with the respondents in a confidential report and we will invite you to our next MTP Workshop to discuss the findings which will be held on Friday 6th May in central London.

Please note that using the Return/ Enter key will attempt to submit the survey - please use Tab, arrow keys or your mouse to move between your answers.

The Role of Learning and Development

1. What do you believe will be the most important drivers of change in business learning by 2020?
(please rank as 1-4 where 1 is the most important) Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4
Desire for evidence of return on investment	Rank Desire for evidence of return on investment as 1 out of 4	Rank Desire for evidence of return on investment as 2 out of 4	Rank Desire for evidence of return on investment as 3 out of 4	Rank Desire for evidence of return on investment as 4 out of 4
Need for global reach with standardised programmes	Rank Need for global reach with standardised programmes as 1 out of 4	Rank Need for global reach with standardised programmes as 2 out of 4	Rank Need for global reach with standardised programmes as 3 out of 4	Rank Need for global reach with standardised programmes as 4 out of 4
Innovation in the methods of delivering learning	Rank Innovation in the methods of delivering learning as 1 out of 4	Rank Innovation in the methods of delivering learning as 2 out of 4	Rank Innovation in the methods of delivering learning as 3 out of 4	Rank Innovation in the methods of delivering learning as 4 out of 4
Pressures for more focussed and tailored learning initiatives	Rank Pressures for more focussed and tailored learning initiatives as 1 out of 4	Rank Pressures for more focussed and tailored learning initiatives as 2 out of 4	Rank Pressures for more focussed and tailored learning initiatives as 3 out of 4	Rank Pressures for more focussed and tailored learning initiatives as 4 out of 4

2. What do you see becoming the most important skill for an internal management learning professional by 2020?
(please rank 1-4, where 1 in the most important) Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4
Being able to drive change in learning delivery	Rank Being able to drive change in learning delivery as 1 out of 4	Rank Being able to drive change in learning delivery as 2 out of 4	Rank Being able to drive change in learning delivery as 3 out of 4	Rank Being able to drive change in learning delivery as 4 out of 4
Effective business partnering	Rank Effective business partnering as 1 out of 4	Rank Effective business partnering as 2 out of 4	Rank Effective business partnering as 3 out of 4	Rank Effective business partnering as 4 out of 4
Ability to demonstrate impact on the business	Rank Ability to demonstrate impact on the business as 1 out of 4	Rank Ability to demonstrate impact on the business as 2 out of 4	Rank Ability to demonstrate impact on the business as 3 out of 4	Rank Ability to demonstrate impact on the business as 4 out of 4
Looking outside the business and driving innovations in learning into the organisation	Rank Looking outside the business and driving innovations in learning into the organisation as 1 out of 4	Rank Looking outside the business and driving innovations in learning into the organisation as 2 out of 4	Rank Looking outside the business and driving innovations in learning into the organisation as 3 out of 4	Rank Looking outside the business and driving innovations in learning into the organisation as 4 out of 4

3. Who currently manages the delivery of (but does not necessarily deliver) your training programmes?

4. Who do you expect will manage the delivery of (but not necessarily deliver) your training programmes in 2020?

5. Where does the budget for Learning & Development sit in your organisation?

Comments

6. Does your company have functional led academies (e.g. a Finance Academy)?

7. If you answered yes, which functions currently have academies?

70:20:10

The 70:20:10 learning and development model is widely referred to by learning professionals to indicate the split of different types of learning within their organisation.

70% - Experiential/Experience - learning and developing through day-today tasks, challenges and practice
20% - Social/Exposure - learning and developing with and through others from coaching, exploiting personal networks and other collaborative and co-operative actions
10% - Formal/Education - learning and developing through structured courses and program

8. What is the split of learning using the 70:20:10 model currently in your organisation?
(as a percentage, to add up to 100%)

70 (experiential/ experience)
20 (social/ exposure)
10 (formal/ education)
	0 out of 100% Total

9. What percentages of your time is currently spent on each element of the 70:20:10 model?
(as a percentage, to add up to 100%)

70 (experiential/ experience)
20 (social/ exposure)
10 (formal/ education)
	0 out of 100% Total

10. What do you expect the split of learning using the 70:20:10 model will be in 2020 in your organisation?
(as a percentage, to add up to 100%)

70 (experiential/ experience)
20 (social/ exposure)
10 (formal/ education)
	0 out of 100% Total

11. What percentage of your time do you expect to be spending on each element of the 70:20:10 model by 2020?
(as a percentage, to add up to 100%)

70 (experiential/ experience)
20 (social/ exposure)
10 (formal/ education)
	0 out of 100% Total

Current business programmes for 'middle managers'

12. Business managers require an understanding of business in order to carry out their responsibilities effectively. How did the group of ‘middle managers’ in your company acquire their understanding?
Please rank them in order of importance (1 - 4, 1 being the most important). Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4
Attending external open programmes	Rank Attending external open programmes as 1 out of 4	Rank Attending external open programmes as 2 out of 4	Rank Attending external open programmes as 3 out of 4	Rank Attending external open programmes as 4 out of 4
Attending ‘closed’ programmes designed for your company	Rank Attending ‘closed’ programmes designed for your company as 1 out of 4	Rank Attending ‘closed’ programmes designed for your company as 2 out of 4	Rank Attending ‘closed’ programmes designed for your company as 3 out of 4	Rank Attending ‘closed’ programmes designed for your company as 4 out of 4
They were recruited with the required level of knowledge	Rank They were recruited with the required level of knowledge as 1 out of 4	Rank They were recruited with the required level of knowledge as 2 out of 4	Rank They were recruited with the required level of knowledge as 3 out of 4	Rank They were recruited with the required level of knowledge as 4 out of 4
On the job learning	Rank On the job learning as 1 out of 4	Rank On the job learning as 2 out of 4	Rank On the job learning as 3 out of 4	Rank On the job learning as 4 out of 4

13. How are participants identified for business programmes?
(as a percentage, to add up to 100%)

Self-selecting
Through internal appraisal/ discussion with manager
Talent management programme
	0 out of 100% Total

14. What is the balance between programmes for people to improve their own functional skills (e.g. marketing programmes for people working in marketing) and programmes to increase understanding of other functions (e.g. finance for non-financial managers)?
(as a percentage, to add up to 100%)

Programmes to improve participants’ skills in their own functions
Programmes to improve understanding of other functions
	0 out of 100% Total

15. Do participants attend programmes (either company specific or open programmes) with the following groups?
(as a percentage, to add up to 100%)

With participants solely or mainly from their own country
With participants solely or mainly from their own region
With participants drawn from a number of different regions (i.e. global programmes)
	0 out of 100% Total

16. What is the biggest barrier to running learning programmes which are required to be globally consistent?
(please rank 1-5, where 1 is the greatest barrier, or select 'Do not run global learning programmes if you do not have experience of this) Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4	5	6
Resistance by local company people	Rank Resistance by local company people as 1 out of 6	Rank Resistance by local company people as 2 out of 6	Rank Resistance by local company people as 3 out of 6	Rank Resistance by local company people as 4 out of 6	Rank Resistance by local company people as 5 out of 6	Rank Resistance by local company people as 6 out of 6
Lack of availability of local suppliers	Rank Lack of availability of local suppliers as 1 out of 6	Rank Lack of availability of local suppliers as 2 out of 6	Rank Lack of availability of local suppliers as 3 out of 6	Rank Lack of availability of local suppliers as 4 out of 6	Rank Lack of availability of local suppliers as 5 out of 6	Rank Lack of availability of local suppliers as 6 out of 6
Lack of standardised systems and processes within the business	Rank Lack of standardised systems and processes within the business as 1 out of 6	Rank Lack of standardised systems and processes within the business as 2 out of 6	Rank Lack of standardised systems and processes within the business as 3 out of 6	Rank Lack of standardised systems and processes within the business as 4 out of 6	Rank Lack of standardised systems and processes within the business as 5 out of 6	Rank Lack of standardised systems and processes within the business as 6 out of 6
Cost of setting up and delivering global learning programmes	Rank Cost of setting up and delivering global learning programmes as 1 out of 6	Rank Cost of setting up and delivering global learning programmes as 2 out of 6	Rank Cost of setting up and delivering global learning programmes as 3 out of 6	Rank Cost of setting up and delivering global learning programmes as 4 out of 6	Rank Cost of setting up and delivering global learning programmes as 5 out of 6	Rank Cost of setting up and delivering global learning programmes as 6 out of 6
The pace of change and the cost of updating	Rank The pace of change and the cost of updating as 1 out of 6	Rank The pace of change and the cost of updating as 2 out of 6	Rank The pace of change and the cost of updating as 3 out of 6	Rank The pace of change and the cost of updating as 4 out of 6	Rank The pace of change and the cost of updating as 5 out of 6	Rank The pace of change and the cost of updating as 6 out of 6
Do not run global learning programmes	Rank Do not run global learning programmes as 1 out of 6	Rank Do not run global learning programmes as 2 out of 6	Rank Do not run global learning programmes as 3 out of 6	Rank Do not run global learning programmes as 4 out of 6	Rank Do not run global learning programmes as 5 out of 6	Rank Do not run global learning programmes as 6 out of 6

17. What delivery methods are currently used for business programmes?
Please rank them in order of time devoted to them where 1 is most time) Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4
Face-to-face programmes	Rank Face-to-face programmes as 1 out of 4	Rank Face-to-face programmes as 2 out of 4	Rank Face-to-face programmes as 3 out of 4	Rank Face-to-face programmes as 4 out of 4
Virtual programmes	Rank Virtual programmes as 1 out of 4	Rank Virtual programmes as 2 out of 4	Rank Virtual programmes as 3 out of 4	Rank Virtual programmes as 4 out of 4
E-learning	Rank E-learning as 1 out of 4	Rank E-learning as 2 out of 4	Rank E-learning as 3 out of 4	Rank E-learning as 4 out of 4
Blended programmes	Rank Blended programmes as 1 out of 4	Rank Blended programmes as 2 out of 4	Rank Blended programmes as 3 out of 4	Rank Blended programmes as 4 out of 4

18. Which topics do you see as the priorities for your business up to 2020?
(please rank 1-10, where 1 is most popular) Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4	5	6	7	8	9	10
Managing Change	Rank Managing Change as 1 out of 10	Rank Managing Change as 2 out of 10	Rank Managing Change as 3 out of 10	Rank Managing Change as 4 out of 10	Rank Managing Change as 5 out of 10	Rank Managing Change as 6 out of 10	Rank Managing Change as 7 out of 10	Rank Managing Change as 8 out of 10	Rank Managing Change as 9 out of 10	Rank Managing Change as 10 out of 10
Financial Knowledge	Rank Financial Knowledge as 1 out of 10	Rank Financial Knowledge as 2 out of 10	Rank Financial Knowledge as 3 out of 10	Rank Financial Knowledge as 4 out of 10	Rank Financial Knowledge as 5 out of 10	Rank Financial Knowledge as 6 out of 10	Rank Financial Knowledge as 7 out of 10	Rank Financial Knowledge as 8 out of 10	Rank Financial Knowledge as 9 out of 10	Rank Financial Knowledge as 10 out of 10
Leadership	Rank Leadership as 1 out of 10	Rank Leadership as 2 out of 10	Rank Leadership as 3 out of 10	Rank Leadership as 4 out of 10	Rank Leadership as 5 out of 10	Rank Leadership as 6 out of 10	Rank Leadership as 7 out of 10	Rank Leadership as 8 out of 10	Rank Leadership as 9 out of 10	Rank Leadership as 10 out of 10
Human Resources	Rank Human Resources as 1 out of 10	Rank Human Resources as 2 out of 10	Rank Human Resources as 3 out of 10	Rank Human Resources as 4 out of 10	Rank Human Resources as 5 out of 10	Rank Human Resources as 6 out of 10	Rank Human Resources as 7 out of 10	Rank Human Resources as 8 out of 10	Rank Human Resources as 9 out of 10	Rank Human Resources as 10 out of 10
Supply Chain	Rank Supply Chain as 1 out of 10	Rank Supply Chain as 2 out of 10	Rank Supply Chain as 3 out of 10	Rank Supply Chain as 4 out of 10	Rank Supply Chain as 5 out of 10	Rank Supply Chain as 6 out of 10	Rank Supply Chain as 7 out of 10	Rank Supply Chain as 8 out of 10	Rank Supply Chain as 9 out of 10	Rank Supply Chain as 10 out of 10
Strategy	Rank Strategy as 1 out of 10	Rank Strategy as 2 out of 10	Rank Strategy as 3 out of 10	Rank Strategy as 4 out of 10	Rank Strategy as 5 out of 10	Rank Strategy as 6 out of 10	Rank Strategy as 7 out of 10	Rank Strategy as 8 out of 10	Rank Strategy as 9 out of 10	Rank Strategy as 10 out of 10
Project Management	Rank Project Management as 1 out of 10	Rank Project Management as 2 out of 10	Rank Project Management as 3 out of 10	Rank Project Management as 4 out of 10	Rank Project Management as 5 out of 10	Rank Project Management as 6 out of 10	Rank Project Management as 7 out of 10	Rank Project Management as 8 out of 10	Rank Project Management as 9 out of 10	Rank Project Management as 10 out of 10
Marketing	Rank Marketing as 1 out of 10	Rank Marketing as 2 out of 10	Rank Marketing as 3 out of 10	Rank Marketing as 4 out of 10	Rank Marketing as 5 out of 10	Rank Marketing as 6 out of 10	Rank Marketing as 7 out of 10	Rank Marketing as 8 out of 10	Rank Marketing as 9 out of 10	Rank Marketing as 10 out of 10
Behavioural Skills	Rank Behavioural Skills as 1 out of 10	Rank Behavioural Skills as 2 out of 10	Rank Behavioural Skills as 3 out of 10	Rank Behavioural Skills as 4 out of 10	Rank Behavioural Skills as 5 out of 10	Rank Behavioural Skills as 6 out of 10	Rank Behavioural Skills as 7 out of 10	Rank Behavioural Skills as 8 out of 10	Rank Behavioural Skills as 9 out of 10	Rank Behavioural Skills as 10 out of 10
Business Partnering	Rank Business Partnering as 1 out of 10	Rank Business Partnering as 2 out of 10	Rank Business Partnering as 3 out of 10	Rank Business Partnering as 4 out of 10	Rank Business Partnering as 5 out of 10	Rank Business Partnering as 6 out of 10	Rank Business Partnering as 7 out of 10	Rank Business Partnering as 8 out of 10	Rank Business Partnering as 9 out of 10	Rank Business Partnering as 10 out of 10

19. Are there any other topics which are a priority for your business?

Budgets

20. For each of the following groups do you think that expenditure on business learning programmes will increase or decrease significantly (more than 20%) by 2020?
(tick appropriate option for each group)

Space Cell	Decrease	Stable	Increase
Graduate recruits and trainee managers	Graduate recruits and trainee managers : Decrease	Graduate recruits and trainee managers : Stable	Graduate recruits and trainee managers : Increase
Middle managers	Middle managers : Decrease	Middle managers : Stable	Middle managers : Increase
Junior managers	Junior managers : Decrease	Junior managers : Stable	Junior managers : Increase

21. Do you have any other comments on how you expect learning and development to change by 2020?

A couple of questions on your organisation

22. Approximately, how many employees work at your organisation? This question requires a valid number format.

23. In which regions does your organisation operate?

24. Please complete your contact details below to receive your confidential copy of the findings *This question is required.

First Name

Last Name

Company Name

Email Address