CTE Free Software Productivity Audit (Questions? Australian customers call 1800 222 620)

Our aim is to help you use and get the most out of your software to save your business time and money.

Analysis will help us provide recommendations to you in three broad areas:

Under-utilised software so we suggest looking at how training will improve software usage;
Incorrectly or inefficiently used software so we suggest examining dedicated purpose-built products;
Your business processes and systems that could be better managed with software looking at ways to automate how your business works

Completing this audit will need:

30 minutes of your time to complete this survey
30 minutes of our time to analyse your answers
30 minutes of phone or face to face conference to discuss the results

1. What does your business do?

2. List all the software installed on all your PCs.

Space Cell	PC name or number	Used By	PC age	List the software installed on this PC	Which software is most used?	Which software is least used?	The software I need to know more about and why is
1	1: PC name or number	1: Used By	1: PC age	1: List the software installed on this PC	1: Which software is most used?	1: Which software is least used?	1: The software I need to know more about and why is
2	2: PC name or number	2: Used By	2: PC age	2: List the software installed on this PC	2: Which software is most used?	2: Which software is least used?	2: The software I need to know more about and why is
3	3: PC name or number	3: Used By	3: PC age	3: List the software installed on this PC	3: Which software is most used?	3: Which software is least used?	3: The software I need to know more about and why is
4	4: PC name or number	4: Used By	4: PC age	4: List the software installed on this PC	4: Which software is most used?	4: Which software is least used?	4: The software I need to know more about and why is
5	5: PC name or number	5: Used By	5: PC age	5: List the software installed on this PC	5: Which software is most used?	5: Which software is least used?	5: The software I need to know more about and why is
6	6: PC name or number	6: Used By	6: PC age	6: List the software installed on this PC	6: Which software is most used?	6: Which software is least used?	6: The software I need to know more about and why is
7	7: PC name or number	7: Used By	7: PC age	7: List the software installed on this PC	7: Which software is most used?	7: Which software is least used?	7: The software I need to know more about and why is
8	8: PC name or number	8: Used By	8: PC age	8: List the software installed on this PC	8: Which software is most used?	8: Which software is least used?	8: The software I need to know more about and why is
9	9: PC name or number	9: Used By	9: PC age	9: List the software installed on this PC	9: Which software is most used?	9: Which software is least used?	9: The software I need to know more about and why is
10	10: PC name or number	10: Used By	10: PC age	10: List the software installed on this PC	10: Which software is most used?	10: Which software is least used?	10: The software I need to know more about and why is

3. List all your software subscriptions requiring internet and password access:

Space Cell	Software name	Used By	Features most used	Features least used	Features I need to know more about and why?
1	1: Software name	1: Used By	1: Features most used	1: Features least used	1: Features I need to know more about and why?
2	2: Software name	2: Used By	2: Features most used	2: Features least used	2: Features I need to know more about and why?
3	3: Software name	3: Used By	3: Features most used	3: Features least used	3: Features I need to know more about and why?
4	4: Software name	4: Used By	4: Features most used	4: Features least used	4: Features I need to know more about and why?
5	5: Software name	5: Used By	5: Features most used	5: Features least used	5: Features I need to know more about and why?

4. Do you have a customer or client list of all interactions including sales, support requests, contact history and outcomes?

If yes, where is it stored and how do you manage it?
If no, do you need one?

5. Have you heard about any software which you think might be useful for your business? Do you know it's name or can you describe it?

6. Which of these would you like to know more about?

Training
Software automation
Dedicated Software
Other - Write In Please enter an 'other' value for this selection.

7. Please provide any other comments or details which you think might help us help you ...

8. Contact Details

First Name *This question is required.

Last Name *This question is required.

Company Name

Suburb/Town *This question is required.

State *This question is required.

Email Address

Best Phone Number *This question is required.

Business URL *This question is required.

9. When is the best time to contact you?

Space Cell	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
AM	AM: Monday	AM: Tuesday	AM: Wednesday	AM: Thursday	AM: Friday	AM: Saturday
PM	PM: Monday	PM: Tuesday	PM: Wednesday	PM: Thursday	PM: Friday	PM: Saturday
Evening	Evening: Monday	Evening: Tuesday	Evening: Wednesday	Evening: Thursday	Evening: Friday	Evening: Saturday

10. Optional Extra (this will definitely take you over the 30 minutes we promised but it will help us understand your business and requirements better):

Describe your business workflows and processes.

Examples:
Contact follow-up ...
1. Potential customer makes contact via website
2. I login every day and check the contact list
3. I send an email back

Sales reports ...
1. I do a monthly sales report in Excel
2. A lot of it is repetitive and routine to recreate each time.