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What do you expect from an Estate Agent?

What Do You Expect From An Estate Agent?

Client relations is at the heart of our business, and we take enormous pride in the quality of our service.

We are always looking to improve ourselves, and hoping to find out what is important to our clients in respect of what they expect from us as Estate Agents. We would therefore be grateful if you would complete the below 15 questions.

The survey will take around 2 - 3 minutes to complete. A few of minutes of your time would be greatly appreciated and, to show our appreciation, we will enter all those who complete the survey into a prize draw to win a £200 John Lewis Voucher.

Thank you for your time.
1. How long have you lived at your current address?
2. Do you own or rent your property?
3. How many times have you used an Estate Agent in the past?
4. Please indicate whether your previous use of an Estate Agent has been for.
5. In your past experience of using an Estate Agent, how would you rate the quality of service provided?
7. Would you use the same Estate Agent again?
8. As a seller or landlord, what would you say is the key factor in choosing an Estate Agent to sell or let your property?
9. If you have used the same Estate Agent more than once, was it because you felt loyalty towards the Agent?
10. What methods of advertising do you find most effective and likely to attract a response?
11. How would you research and choose a prospective Estate Agent
12. Which of the following would you expect from your Estate Agent? (tick all which are applicable):
13. Do you intend to move from your current property in the near future? If so, do you wish to stay in the local area?
14. May we add you to our mailing list and keep you informed of Squires Estates news and promotions?
Your information will not be passed to third parties under any circumstances. If you select no, we will not contact you for any other reason that the prize draw. *This question is required.
15. Thank you for taking part in our survey. Finally, please complete the form below to be entered into a prize draw to win a £200 John Lewis Voucher.  *This question is required.
This question requires a valid email address.
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