Zero Rating Study

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1. Please read over the following information before continuing.
Purpose of the Study
This research is being conducted by Marshini Chetty at the University of Maryland, College Park. The purpose of this research project is to investigate the use of zero rated services among current users to understand how free access to the internet affects users and if it provides meaningful access to online services.
To determine if you are eligible to participate in the study you will be asked to complete the following:
  • Answer a questionnaire about yourself. The questionnaire should only take about 15 minutes to complete. You will see questions asking about things such as your access to the internet, your occupation or student status, and what type of housing you live in.
Completion of the questionnaire does not guarantee participation in the study. If you are not selected, your survey information and answers will be destroyed.
Potential Risks and
There will be minimal risks involved. No personal data would be collected apart from your email addresses which will be used in case further communication is necessary.
Potential Benefits This research is not designed to help you personally, but the results may help the investigator learn more about user responses to Facebook’s Free Basic platform which will help to determine if it provides meaningful access to online services and how it could impact a user’s monthly data costs.
The following procedures will be followed to keep your personal information confidential in this study:
  • All data will be anonymized once collected.
  • Your name will not be included on collected data. A randomly assigned code will be assigned and placed on your responses.  Through the use of an identification key, the researchers will be able to link your participation to your identity and only the research team will have access to the identification key.
  • Data will be stored online using SurveyGizmo and Google Drive and will only be accessible by the research team.
  • If you are not selected for the study, your survey information and answers will be destroyed.
To make sure that this research is being carried out in the proper way, the University of Maryland IRB may review study records.
If we write a report or article about this research project, your identity will be protected to the maximum extent possible.  Your information may be shared with representatives of the University of Maryland, College Park or governmental authorities if you or someone else is in danger or if we are required to do so by law.
Right to Withdraw and Questions Your participation in this research is completely voluntary.  You may choose not to take part at all.  If you decide to participate in this research, you may stop participating at any time.  If you decide not to participate in this study or if you stop participating at any time, you will not be penalized or lose any benefits to which you otherwise qualify. 

If you decide to stop taking part in the study, if you have questions, concerns, or complaints, or if you need to report an injury related to the research, please contact the investigator:
Marshini Chetty
Office: +1 301-405-2033

Julie Romanosky
College of Information Studies
Room 4105, Hornbake Building South
University of Maryland
College Park, MD 20742-4325
Participant Rights
If you have questions about your rights as a research participant or wish to report a research-related injury, please contact:
University of Maryland College Park
Institutional Review Board Office
1204 Marie Mount Hall
College Park, Maryland, 20742
Telephone: +1 301-405-0678
This research has been reviewed according to the University of Maryland, College Park IRB procedures for research involving human subjects.
Statement of Consent
By clicking I agree below, you are indicating that you are at least 18 years of age; you have read this consent form or have had it read to you; your questions have been answered to your satisfaction and you voluntarily agree to participate in this research study. You may want to print or save a copy of this page for your records.

If you agree to these terms and wish to participate, please check the box next to “I AGREE” and type your name in the space below. *This question is required.