Cal Poly recently contracted with consulting firm SP+ University Services to do an operational assessment of the university’s Parking and Commuter Services program. The assessment will review current programs, services, procedures and policies from an operational perspective and make recommendations based on industry best practices, identified peer institutions and the special needs, objectives, resources and operating environment of Cal Poly.
The consultant’s analysis will focus on:
- Customer orientation and service culture
- Financial resources needed to support mission
- Parking assignment system for students, faculty and staff
- Sustainability
- Event Parking
- Technology
- Enforcement
The purpose of this brief questionnaire is to provide the Cal Poly community with an opportunity to share experiences, perceptions, ideas and concerns related to accessing campus.
Feedback collected through this questionnaire, and through a series of campus stakeholder meetings, will be used to develop recommendations that are sustainable, user-focused and that meet the parking and campus access needs of the university. The questionnaire should take less than 10 minutes to complete, and all information collected will be kept confidential and reported only in aggregate.
Thank you in advance for sharing your valuable time with us. Questions about this questionnaire and/or the operational assessment project can be directed to Cheryl Andrus, Community Services Coordinator, 805-756-6680, candrus@calpoly.edu.