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3. Through which interaction channel(s) have you experienced wow-worthy service? Check all that apply. *This question is required. Please select from the following images.
4. Would you say that your ‘moment of wow’ experience encouraged you to continue doing business with the brand? *This question is required. Please select one of the following images.
6. How often do you experience ‘wow-worthy’ customer experiences? *This question is required. Please select one of the following images.
7. Are you interested in receiving a free digital edition of Don Peppers’ latest book,"Customer Experience: What, How and Why Now" as well as a takeaway piece featuring our findings later this summer? *This question is required. Please select one of the following images.
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8. Would you like to receive Dialogue, TeleTech's monthly enewsletter featuring best practices, industry trends, and innovative approaches so you can make your customers happy. Please select one of the following images.