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Customer Satisfaction Survey - Dero

Customer Satisfaction Survey

We’re here to help. We offer our customers, wherever they are in the sales process, excellent customer service to help them find the best products for their project. Our sales and customer service teams are professional and experts in the field of bike parking. Whether it’s a homeowner who wants a bike rack in their front yard to an architect who needs hundreds of bikes parked in a bike room, we are happy to offer instructions, free CAD layouts, and even design custom products to meet their needs. From inquiry to installation, Dero is there for our customers.

All questions are on a scale of 0–10 with 10 being the most positive. Thank you for taking this short survey, this feedback will help us to improve our customer service.
1. Are your expectations being met? *This question is required.
2. How likely are you to recommend us? *This question is required.
3. How would you rate the support you received? *This question is required.
4. How easy was it to get the help you needed today? *This question is required.
6. Contact information (optional)