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DORS Needs Assessment 2016: Deaf and Hard-of-Hearing Services

The Division of Rehabilitation Services (DORS) needs your feedback. It is our goal to serve our consumers with excellence. Therefore, we are seeking your assistance with helping us identify the unmet rehabilitation and employment needs of individuals who are Deaf and Hard-of-Hearing. We also want to hear your suggestions for addressing those unmet needs.

Please take a moment to complete the following survey. It should only take a few minutes of your time. All responses are voluntary and will be kept confidential. Responses will not be identified by individual; they will be compiled together and analyzed as a group.

If you have any questions or concerns, please contact Jon Barad, Staff Specialist III, Workforce & Technology Center, at 410-554-9162 or by email at jonathan.barad@maryland.gov.

Thank you in advance for assisting us in our effort to best meet the needs of all we serve!

1. Which best describes you?

2. Which best describes you?

3. Which best describes you?

4. Rate the effectiveness of DORS services in currently meeting the needs of Deaf and Hard-of-Hearing job-seekers in Maryland:

Space Cell	My experience	Others' experience	People's perception	Reality
Speed of service	Reset star selection 1 out of 5 stars for Speed of service: My experience 2 out of 5 stars for Speed of service: My experience 3 out of 5 stars for Speed of service: My experience 4 out of 5 stars for Speed of service: My experience 5 out of 5 stars for Speed of service: My experience	Reset star selection 1 out of 5 stars for Speed of service: Others' experience 2 out of 5 stars for Speed of service: Others' experience 3 out of 5 stars for Speed of service: Others' experience 4 out of 5 stars for Speed of service: Others' experience 5 out of 5 stars for Speed of service: Others' experience	Reset star selection 1 out of 5 stars for Speed of service: People's perception 2 out of 5 stars for Speed of service: People's perception 3 out of 5 stars for Speed of service: People's perception 4 out of 5 stars for Speed of service: People's perception 5 out of 5 stars for Speed of service: People's perception	Reset star selection 1 out of 5 stars for Speed of service: Reality 2 out of 5 stars for Speed of service: Reality 3 out of 5 stars for Speed of service: Reality 4 out of 5 stars for Speed of service: Reality 5 out of 5 stars for Speed of service: Reality
Quality of Service	Reset star selection 1 out of 5 stars for Quality of Service: My experience 2 out of 5 stars for Quality of Service: My experience 3 out of 5 stars for Quality of Service: My experience 4 out of 5 stars for Quality of Service: My experience 5 out of 5 stars for Quality of Service: My experience	Reset star selection 1 out of 5 stars for Quality of Service: Others' experience 2 out of 5 stars for Quality of Service: Others' experience 3 out of 5 stars for Quality of Service: Others' experience 4 out of 5 stars for Quality of Service: Others' experience 5 out of 5 stars for Quality of Service: Others' experience	Reset star selection 1 out of 5 stars for Quality of Service: People's perception 2 out of 5 stars for Quality of Service: People's perception 3 out of 5 stars for Quality of Service: People's perception 4 out of 5 stars for Quality of Service: People's perception 5 out of 5 stars for Quality of Service: People's perception	Reset star selection 1 out of 5 stars for Quality of Service: Reality 2 out of 5 stars for Quality of Service: Reality 3 out of 5 stars for Quality of Service: Reality 4 out of 5 stars for Quality of Service: Reality 5 out of 5 stars for Quality of Service: Reality
Confidence in Services	Reset star selection 1 out of 5 stars for Confidence in Services: My experience 2 out of 5 stars for Confidence in Services: My experience 3 out of 5 stars for Confidence in Services: My experience 4 out of 5 stars for Confidence in Services: My experience 5 out of 5 stars for Confidence in Services: My experience	Reset star selection 1 out of 5 stars for Confidence in Services: Others' experience 2 out of 5 stars for Confidence in Services: Others' experience 3 out of 5 stars for Confidence in Services: Others' experience 4 out of 5 stars for Confidence in Services: Others' experience 5 out of 5 stars for Confidence in Services: Others' experience	Reset star selection 1 out of 5 stars for Confidence in Services: People's perception 2 out of 5 stars for Confidence in Services: People's perception 3 out of 5 stars for Confidence in Services: People's perception 4 out of 5 stars for Confidence in Services: People's perception 5 out of 5 stars for Confidence in Services: People's perception	Reset star selection 1 out of 5 stars for Confidence in Services: Reality 2 out of 5 stars for Confidence in Services: Reality 3 out of 5 stars for Confidence in Services: Reality 4 out of 5 stars for Confidence in Services: Reality 5 out of 5 stars for Confidence in Services: Reality
Accessibility of Services	Reset star selection 1 out of 5 stars for Accessibility of Services: My experience 2 out of 5 stars for Accessibility of Services: My experience 3 out of 5 stars for Accessibility of Services: My experience 4 out of 5 stars for Accessibility of Services: My experience 5 out of 5 stars for Accessibility of Services: My experience	Reset star selection 1 out of 5 stars for Accessibility of Services: Others' experience 2 out of 5 stars for Accessibility of Services: Others' experience 3 out of 5 stars for Accessibility of Services: Others' experience 4 out of 5 stars for Accessibility of Services: Others' experience 5 out of 5 stars for Accessibility of Services: Others' experience	Reset star selection 1 out of 5 stars for Accessibility of Services: People's perception 2 out of 5 stars for Accessibility of Services: People's perception 3 out of 5 stars for Accessibility of Services: People's perception 4 out of 5 stars for Accessibility of Services: People's perception 5 out of 5 stars for Accessibility of Services: People's perception	Reset star selection 1 out of 5 stars for Accessibility of Services: Reality 2 out of 5 stars for Accessibility of Services: Reality 3 out of 5 stars for Accessibility of Services: Reality 4 out of 5 stars for Accessibility of Services: Reality 5 out of 5 stars for Accessibility of Services: Reality
Cost of Services	Reset star selection 1 out of 5 stars for Cost of Services: My experience 2 out of 5 stars for Cost of Services: My experience 3 out of 5 stars for Cost of Services: My experience 4 out of 5 stars for Cost of Services: My experience 5 out of 5 stars for Cost of Services: My experience	Reset star selection 1 out of 5 stars for Cost of Services: Others' experience 2 out of 5 stars for Cost of Services: Others' experience 3 out of 5 stars for Cost of Services: Others' experience 4 out of 5 stars for Cost of Services: Others' experience 5 out of 5 stars for Cost of Services: Others' experience	Reset star selection 1 out of 5 stars for Cost of Services: People's perception 2 out of 5 stars for Cost of Services: People's perception 3 out of 5 stars for Cost of Services: People's perception 4 out of 5 stars for Cost of Services: People's perception 5 out of 5 stars for Cost of Services: People's perception	Reset star selection 1 out of 5 stars for Cost of Services: Reality 2 out of 5 stars for Cost of Services: Reality 3 out of 5 stars for Cost of Services: Reality 4 out of 5 stars for Cost of Services: Reality 5 out of 5 stars for Cost of Services: Reality
"Deaf-Friendliness"	Reset star selection 1 out of 5 stars for "Deaf-Friendliness": My experience 2 out of 5 stars for "Deaf-Friendliness": My experience 3 out of 5 stars for "Deaf-Friendliness": My experience 4 out of 5 stars for "Deaf-Friendliness": My experience 5 out of 5 stars for "Deaf-Friendliness": My experience	Reset star selection 1 out of 5 stars for "Deaf-Friendliness": Others' experience 2 out of 5 stars for "Deaf-Friendliness": Others' experience 3 out of 5 stars for "Deaf-Friendliness": Others' experience 4 out of 5 stars for "Deaf-Friendliness": Others' experience 5 out of 5 stars for "Deaf-Friendliness": Others' experience	Reset star selection 1 out of 5 stars for "Deaf-Friendliness": People's perception 2 out of 5 stars for "Deaf-Friendliness": People's perception 3 out of 5 stars for "Deaf-Friendliness": People's perception 4 out of 5 stars for "Deaf-Friendliness": People's perception 5 out of 5 stars for "Deaf-Friendliness": People's perception	Reset star selection 1 out of 5 stars for "Deaf-Friendliness": Reality 2 out of 5 stars for "Deaf-Friendliness": Reality 3 out of 5 stars for "Deaf-Friendliness": Reality 4 out of 5 stars for "Deaf-Friendliness": Reality 5 out of 5 stars for "Deaf-Friendliness": Reality
Enter another option	Reset star selection 1 out of 5 stars for Other: My experience 2 out of 5 stars for Other: My experience 3 out of 5 stars for Other: My experience 4 out of 5 stars for Other: My experience 5 out of 5 stars for Other: My experience	Reset star selection 1 out of 5 stars for Other: Others' experience 2 out of 5 stars for Other: Others' experience 3 out of 5 stars for Other: Others' experience 4 out of 5 stars for Other: Others' experience 5 out of 5 stars for Other: Others' experience	Reset star selection 1 out of 5 stars for Other: People's perception 2 out of 5 stars for Other: People's perception 3 out of 5 stars for Other: People's perception 4 out of 5 stars for Other: People's perception 5 out of 5 stars for Other: People's perception	Reset star selection 1 out of 5 stars for Other: Reality 2 out of 5 stars for Other: Reality 3 out of 5 stars for Other: Reality 4 out of 5 stars for Other: Reality 5 out of 5 stars for Other: Reality

5. What are the most significant problems related to employment?

6. What are the most significant barriers to accessing DORS services?

7. What DORS services aren’t available that you would like to see?

8. What DORS services are currently offered, but not needed?

9. What other problems or concerns significantly affect members of your community?

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