Perreaux Customer Survey

1. Gender

• Male
• Female

2. Age Group

• 16-19
• 20-29
• 30-39
• 40-49
• 50-59
• 60+

3. City

• Auckland
• Christchurch
• Dunedin
• Gisborne
• Hamilton
• Invercargill
• Napier-Hastings
• Nelson
• New Plymouth
• Palmerston North
• Queenstown
• Rotorua
• Tauranga
• Wellington
• Whanganui
• Whangarei
• Other - Write In Please enter an 'other' value for this selection.

5. Household Income Bracket

• 0-$25,000
• $25,000 - $50,000
• $50,000 - $75,000
• $75,000 - $100,000
• $100,000+

6. How did you hear about Perreaux?

• Friends/Family
• Magazine
• Retail Outlet
• Google Search
• Facebook
• Blog
• Expo/Trade Show
• Other - Write In Please enter an 'other' value for this selection.

7. Audio Budget

• $0-$2,000
• $2,000 - $5,000
• $5,000 - $10,000
• $10,000 - $15,000
• $15,000 - $20,000
• $20,000+

8. What research did you conduct when looking to purchase audio equipment?

• HiFi expos
• HiFi magazines
• HiFi retail outlets
• Online blogs & reviews
• Online research on brands website
• Talked to friends and family
• Other - Write In Please enter an 'other' value for this selection.

10. How important are product reviews and blogs?

Highly Important	Important	Slightly Important	Unsure	Not Important
Highly Important	Important	Slightly Important	Unsure	Not Important

12. How long did it take for you to make a decision?

• 0-3 months
• 3-6 months
• 6-12 months
• 12 months+

13. Please rate how important you feel the following factors are when purchasing audio equipment 

Space Cell	Extremely important	Important	Slightly Important	Not Important	Unsure
Awards	Awards: Extremely important	Awards: Important	Awards: Slightly Important	Awards: Not Important	Awards: Unsure
Brand Reputation	Brand Reputation: Extremely important	Brand Reputation: Important	Brand Reputation: Slightly Important	Brand Reputation: Not Important	Brand Reputation: Unsure
Customer Support	Customer Support: Extremely important	Customer Support: Important	Customer Support: Slightly Important	Customer Support: Not Important	Customer Support: Unsure
NZ Company	NZ Company: Extremely important	NZ Company: Important	NZ Company: Slightly Important	NZ Company: Not Important	NZ Company: Unsure
NZ Made	NZ Made: Extremely important	NZ Made: Important	NZ Made: Slightly Important	NZ Made: Not Important	NZ Made: Unsure
Payment Terms - e.g Interest Free Period	Payment Terms - e.g Interest Free Period: Extremely important	Payment Terms - e.g Interest Free Period: Important	Payment Terms - e.g Interest Free Period: Slightly Important	Payment Terms - e.g Interest Free Period: Not Important	Payment Terms - e.g Interest Free Period: Unsure
Price	Price: Extremely important	Price: Important	Price: Slightly Important	Price: Not Important	Price: Unsure
Product Range	Product Range: Extremely important	Product Range: Important	Product Range: Slightly Important	Product Range: Not Important	Product Range: Unsure
Product Servicing	Product Servicing: Extremely important	Product Servicing: Important	Product Servicing: Slightly Important	Product Servicing: Not Important	Product Servicing: Unsure
Product Specifications	Product Specifications: Extremely important	Product Specifications: Important	Product Specifications: Slightly Important	Product Specifications: Not Important	Product Specifications: Unsure
Resale Value	Resale Value: Extremely important	Resale Value: Important	Resale Value: Slightly Important	Resale Value: Not Important	Resale Value: Unsure
Recommendation	Recommendation: Extremely important	Recommendation: Important	Recommendation: Slightly Important	Recommendation: Not Important	Recommendation: Unsure
Quality Control	Quality Control: Extremely important	Quality Control: Important	Quality Control: Slightly Important	Quality Control: Not Important	Quality Control: Unsure
Reviews	Reviews: Extremely important	Reviews: Important	Reviews: Slightly Important	Reviews: Not Important	Reviews: Unsure
Warranty	Warranty: Extremely important	Warranty: Important	Warranty: Slightly Important	Warranty: Not Important	Warranty: Unsure

14. How important is brand name and reputation to you?

Extremely Important	Important	Not Important
Extremely Important	Important	Not Important

15. How important is it that all components within your audio system as from the same brand?

Extremely Important	Important	Not Important
Extremely Important	Important	Not Important

16. How important is it to listen to an audio system before you buy one?

Extremely Important	Important	Not Important
Extremely Important	Important	Not Important

19. What have you purchased from Perreaux?

• Integrated Amplifier
• Pre/Power Amplifier
• Loudspeakers
• Cables

26. How likely are you to purchase from Perreaux in the future?

Highly Likely	Likely	Unsure	Not Likely	Very Unlikely
Highly Likely	Likely	Unsure	Not Likely	Very Unlikely

28. How do you rate your overall experience with Perreaux?

Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied

30. How likely would you be to recommend Perreaux?

Already Have	Highly Likely	Likely	Unsure	Not Likely
Already Have	Highly Likely	Likely	Unsure	Not Likely

32. How do you keep up-to-date with Perreaux?

• Facebook
• Website
• Email
• Expos
• I don't follow Perreaux