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State of the Outsourcing Industry - Provider Perspective

We are witnessing a wide range of disruption around us and the majority of it is driven by end consumers. End consumers are forcing IT buyers to think beyond what is traditionally offered.

The example of such foresightedness is visible in upcoming consumer technologies such as self-driven cars, automation of mechanical jobs using robots and application of drones in the traditional industries such as logistics, defense, healthcare, agriculture, telecommunications and many other.

Now, we need to see how businesses are getting ready technically, functionally and with human resources to meet the challenges laid by this disruptive era.

In partnership with ISG, IAOP is measuring the scope and scale of these changes and the impact they are having on organizations and on our field. Your input as a services provider is critical … you are closest to the heart of these changes/disruption. We would like to understand how we can harness the power of disruption.

The survey has five parts. Part I is made up of 3 demographic questions. Part II asks 5 about the state of outsourcing as a management practice for your clients, Part III asks 10 questions about the power of disruption and the impact on the industry, Part IV asks 2 questions about SMAC, and part V asks 5 questions about SIAM. The entire survey should take no more than 15 minutes of your time and all responses will be kept confidential with no individually identifiable data collected or shared. 

As a thank you note, all who participate will receive a copy of the results and will be entered in a raffle to win an Apple Watch or one of two passes to IAOP’s 2017 Outsourcing World Summit, being held in JW Marriott Hill Country in San Antonio, Texas on February 19-22, where these results and insights from across the field will be shared. Click here to learn more about this premier annual industry gathering. 

The deadline to complete the survey is January 31, 2017; however, if you weigh in by January 10, 2017, you will also be entered to win a $250 donation to the charity of your choice. *To be entered into the raffle you must provide your name and e-mail address at the end of the survey.