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Payroll Complexity Index 2017 – Questionnaire


The Global Payroll Complexity Index 2017 will provide comparisons and insights into the changing challenges faced by you and your contemporaries in the payroll world.

The questions asked are focused on your daily demands, and the needs you have in your mission to keep your payroll (including cloud applications) running and secure, which is a seemingly never ending challenge.

NGA Human Resources and its technology and industry partners will use the survey findings to develop more and better technology and solutions to help you perform well in a constantly evolving payroll infrastructure, whether this is in one country or across many. Click here to make a difference and let your experienced payroll voice be heard!

The resulting report will give your organization the insight it needs to deliver highly proficient, compliant and seamless payroll services to your employees as we move into the ever more complex future of work.

NGA Human Resources Payroll Complexity Index is supported by the Chartered Institute of Payroll Professionals (CIPP), American Payroll Association (APA), Canadian Payroll Association (CPA), The Association of Payroll Specialists (TAPS), South African Payroll Association (SAPA) and Global Payroll Management Institute (GPMI).

Important to know

  • If you cover more than one country, please fill out the survey for each individual country by selecting the country in the profile section (Question 1)

  • Please note that this survey cannot be forwarded to ensure quality of the research.

  • We are aware of the fact that payroll complexity strongly varies per organization, but the aim of this questionnaire is to capture average results per country. So, can we please ask you to respond with local average complexity rates?

If you have any question about this survey, please reach out to