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Customer Engagement Monitor - Basic

First tell us about YOU

(This is a sample of what your customers might see. 
Your customer survey will be customized to your brand.)

Thank you for taking the time to give us your input.

Unless you request to be contacted, your responses will be completely anonymous.

Your input will help us serve you better.

1. How often do you visit, or purchase from, BRAND X?
3. Thinking about your most recent purchase from BRAND X, to what extent do you agree with each of the following?
Space Cell Strongly disagreeDisagreeNeitherAgreeStrongly agree
The employees were friendly
I found what I wanted
Checking out was easy
Employees were available to assist me
BRAND X has a good variety of products or services
The employees are knowledgeable
BRAND X has great customer service
The BRAND X facility was clean
BRAND X has reasonable prices
4. Please rate your level of agreement with the statement: "For THIS PRODUCT, BRAND X is my primary brand."
Strongly Disagree
Neither Agree nor Disagree
Strongly Agree
5. How likely you are to do each of the following in the next 30 days.
Space Cell Very unlikelyUnlikelyNeitherLikelyVery likely
Recommend BRAND X
Make a purchase from BRAND X in-person
Make a purchase from BRAND X online