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AF1931_Banking

INTRO

Angelfish Market Research Invitation – AF1931
 
We are an independent market research agency that searches for people who are interested in giving their opinion on new products and services.
 
Our latest study:
 
We have an exclusive new opportunity for males and females aged 18-21 across the UK to take part in a mystery shopping task for a major banking group in their local branch!
 
  • The mystery shopping is being carried out to help improve their training and Customer Service. 
  • The results will be used to inform future training developments and to check process adherence in line with the Financial Service Authorities mandate to ‘Treat Customers Fairly’ (TCF).
 
What will I need to do?
  • Approx. 2.5 hours participation overall
    • Training (20 minutes phone call with Ragdoll Research).
    • Book an appointment for the relevant bank branch.
    • Complete a pre-bank online questionnaire
    • Visit the bank branch in person and take out a current account using the scenario provided (45-60 minutes)
    • Return the equipment supplied and any paperwork received in the branch (the same day by Royal Mail Special Delivery)
    • Take a phone call from the bank about your in-branch experience.
 
When will I need to do it?
  • As soon as possible (deadline is end of June)
 
What will I get for taking part?
  • £50
  • This will be paid in the form of a cheque or voucher
 
Great! How do I get involved?
To save you some time, we invite you to complete a few short eligibility questions online. Should you qualify, one of our team will contact you via telephone to clarify your answers and arrange the next steps. 
 
Do you know anyone that might be interested in taking part in this project? For every friend that you refer that successfully takes part in this project, we will give you a £10 Amazon Gift Certificate. Make sure they mention you!
 
To answer the questions, just click here:
 
Thanks!
 
Angelfish