Co-Production of Services: The Family/Professional Partnerships in EHDI Systems

There was an error on your page. Please correct any required fields and submit again. Go to the first error
National Center for Hearing Assessment and Management


Co-Production of Services: The Family/Professional Partnerships in EHDI Systems

 

Presented by: Molly Martzke, Janet DesGeorges, and H&V HQ staff member

  July 26th, 2017 
       12:00pm to 1:00pm MST

 

Primary Audience:  EHDI Program Staff, pediatric health care professionals and other EHDI stakeholders. Additional audience participants encouraged to attend:  Family leaders, family based support organizations.
 

Description: This presentation will describe the theory of co-production of services (Batalden M, et al. 2015) which encourages collaborative work on healthcare system design. The conversation will move beyond ‘how to get families involved’ to discussing a higher-level process in which families co-produce the system’s activities side by side with professional partners.  Concrete suggestions and examples, objective tools and measurements for ensuring successful outcomes in the family/professional partnership dynamic will be shared.