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Hair & Beauty Salon Survey

20 Questions, 4min average.

1. What age group do you belong? *This question is required.
2. What is your gender? *This question is required.
3. Which of the following professional categories best describes you?
4. I've visited _____ particular salon for hair services in the past 1 year.
5. How long have you been a customer at your current hair or beauty salon?
6. Do you (or have you) used an online salon booking service before?
7. If Yes to Q.6 above, through what medium? (Skip if No)
11. What treatment/s do you usually go to salons for? (Select all that apply)
12. What factors influenced your choice of current hair/beauty salon? (Select all that apply)
13. Are you open to try a new, unfamiliar stylists/salon if they offer a better deal and are within reach?
14. If booking a treatment online, I'd be more likely to base my choice of stylist/salon on the following: (Select the 5 most important)
15. How important would it be for you to speak to the stylist/salon if an online booking system only presents the options to choose stylist, treatment with the price shown, date and time?
Not ImportantImportantVery Important
16. How likely are you to share your new hair-do or beauty treatment with friends e.g. on social media?
Very UnlikelyUnlikelyNot SureLikelyVery Likely
17. Which of the following could encourage you to try a new stylist/salon other than your current stylist/salon? (Select all that apply)
18. What could motivate you to try out a new hair-do or beauty treatment you've never had/done before? (Select all that apply)
19. Where do you look for hair and/or beauty inspirations? (Select all that apply)
20. Would you be willing to participate in the usability testing of our salon app in the near future?
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