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PEO Industry Research Survey

Business Resource Center, Inc. (www.biz-rc.com) is a management consulting, research and M&A advisory firm for the PEO industry. We are conducting a research project through an anonymous survey to analyze data and provide industry insights and statistics. PEOs that respond to this survey will receive a free copy of the analyzed data (report will cost $500 for non-participatory PEOs). 


The survey should take less than 30 minutes and your confidential honest answers ensure data integrity. 

If you have questions, please feel free to contact us.


Rob Comeau I CEO

Business Resource Center, Inc. 
www.biz-rc.com I info@biz-rc.com

 
2. What range were your total gross revenues for 2017?
10. What is your current go-to-market strategy?
12. What is the primary client segmentation for your PEO?
13. Does your PEO operate on an internal high deductible insurance policy?
14. If you answered yes to question number 10, what is your internal high deductible limit per claim?
15. Is your PEO?
20. How many years has your PEO been in business?
21. What type of company culture does your PEO have?
22. What type of infrastructure does your PEO have?
23. What is your PEO's primary differentiation from its competition?  While multiple choices may apply, pick the one that is your biggest differentiation.  
24. What was your PEOs loss ratio in workers' compensation for 2017?
25. What is the LDF factor that your PEO applies to new claims?
26. Who is your primary workers' compensation carrier?
28. What was your client retention rate for 2017?
29. What on average do you pay your HR professionals? (total compensation)
30. What on average do you pay your risk management professionals?
31. What on average do you pay your benefits specialists?
32. What on average do you pay your WC claims adjusters/managers?
33. What is your average internal employee tenure?
34. Why do you believe that the PEO industry's gross revenues are largely controlled by the top 10 players?
35. How often does a member of your internal staff (other than sales) meet with your clientele on average?
36. Has your PEO experienced higher or lower claims expense since the Affordable Care Act was put into place?
37. How does your PEO market / advertise?
39. Where do you believe the next big change will come from within the PEO industry?
40. What are your feelings on the PEO industry for the next 5 years?
41. Based on a multiple of EBITDA valuation method, what do you think your PEO is worth today?
42. How could your PEO improve revenue growth in the future?
43. What is the biggest challenge PEOs face today?
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