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Rev Up Revenue Cycle Pre-Assessment 2017-2018

REV UP YOUR REVENUE CYCLE: Hospital Pre-Assessment Iowa FLEX 2017-2018

The purpose of this Pre-Assessment is to help determine knowledge levels and/or current processes taking place in your Hospital regarding the revenue cycle. Note that this is a tool to help the HomeTown Health education team better serve your hospital in its areas of need, as well as to help you identify your areas of strength or weakness. Note that all individual responses will be kept confidential, and only shared as a part of the aggregate results for grant purposes.

There are no right or wrong answers; we simply ask that you provide an honest assessment of the current practices or knowledge level in your facility.

You will also be asked to answer a similar set of questions following the year of online education in order to demonstrate any improvements or new needs. We ask that this assessment be completed by at least one senior level director/manager from your hospital's financial, business office, or revenue cycle team.  Optionally, other online learners may also provide individual responses and feedback.

*You may wish to print a copy of this Pre-Assessment and complete with the help of team members before submitting your answers online.
This question requires a valid email address.
6. PARTICIPATION AGREEMENT:
By signature below, our hospital is indicating our commitment to participation in the "Rev Up Your Revenue Cycle" Program.  We are committed to completion of the Pre-Assessment, Online Courses, and Post-Assessment, and will endeavor to apply the knowledge provided to work toward the monitoring and improvement of our financials.  We understand that it is recommended that we hold monthly internal Revenue Cycle Leadership planning meetings to monitor, discuss, and measure benchmarks for improvement.  We will meet via phone call or online meeting with the staff of HomeTown Health on a quarterly basis.  HomeTown Health's Commitment:  All reasonable steps are taken to assist a facility in achieving compliant operating procedures and the improvement of financials. Due to various external factors, HomeTown Health or its partners cannot be held liable if the facility does not achieve compliance due to factors such as, but are not limited to: poor cooperation by facility, lack of staff training, payer/patient mix, etc. *This question is required.
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Pre-Assessment Questions
7.

Our hospital checks medical necessity on outpatient Medicare accounts.

*This question is required.
8.

Our hospital initiates pre-registration on scheduled procedures.

*This question is required.
9.

Elective services deposits are collected over 95% of the time.

*This question is required.
10.

Our hospital follows a Financial Assistance Policy that meets the ACA guidelines.

*This question is required.
11.

Our hospital follows the ACA guidelines regarding extraordinary collection activities.

*This question is required.
12. Our hospital has completed a Community Health Needs Assessment and has posted it for the community. *This question is required.
13. Less than 5% of our patient charts have been delinquent for more than 30 days from the discharge date. *This question is required.
14. Release of information requests are centralized within our hospital where activity is managed, tracked and recorded. *This question is required.
15. Our hospital staff involved in the charging process are educated on the importance of charge capture in the revenue cycle. *This question is required.
16. Hospital departments complete charge reconciliations daily to ensure accurate charging. *This question is required.
17. Appeals are initiated within 5 days of receiving the initial notification. *This question is required.
18. Discharge planning is initiated on inpatients within 24 hours of admission. *This question is required.
19. Credit balances on accounts are less than 2 days of our total gross revenue. *This question is required.
20. Clean claim submission rate is maintained at, or above, 90% of claims. *This question is required.
21. Less than 3% of Medicare claims are returned to provider (RTP). *This question is required.
22. A/R days are maintained at less than 50 days. *This question is required.
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