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UNDERGROUND MINING TECHNOLOGY SURVEY

PURPOSE OF THIS SURVEY
Build an understanding of the current state of technology in underground mining operations and what the perception of the need of new technologies might be with a focus on increasing safety, improving productivity and lowering costs.This survey is also designed for us to gauge an understanding of how mine operators perceive the need for change management

WHO SHOULD FILLING OUT THE SURVEY?
The survey is designed to be filled out by Mine Managers, Superintendents and those people who are part of mine’s “management” team. This survey is very much focused at the operational mine level. Anyone that works at a mine site and understands the underground working environment and has knowledge of a particular mine can fill out the survey.

General information about the respondents & Mine(s)

1. Your Work Email Address *This question is required. This question requires a valid email address.

2. The mine(s) you are reporting about

3. Your Job Title

4. Your Gender

5. Your Age Group

Current state challenges

6. Score the following challenges on a scale of 1 to 5 (1 being not a significant challenge to 5 being a significant challenge) to identify which of the following are your top challenges in operating an underground mine

Communication

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Physical Conditions / Ground Control

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Adherence to Mine Plan – Mining where & what we planned on mining

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Workforce Retention & Recruitment

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Worker Productivity

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Equipment Reliability

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Other, please specify the challenge and reasons behind your scoring in the textbox below

1	2	3	4	5
1	2	3	4	5

Please specify the challenge and tell us the reasons behind your scoring

7. If you had an unlimited budget to fix anything in your mine (other than physical conditions) to improve mine safety and productivity, what would you choose to fix and why?

8. How much do you think this would cost? This question requires a valid number format.

9. What are the top 3-5 questions that if you could get immediate answers to would make your mine a safer place to work?

10. What are the top 3-5 questions that if you could get immediate answers to would lead to much higher production?

Technology

11. Please indicate your level of interest in the following Technologies

Space Cell	Considering	Using	Not interested	Not Applicable
Autonomous or semi-autonomous mobile equipment	Autonomous or semi-autonomous mobile equipment: Considering	Autonomous or semi-autonomous mobile equipment: Using	Autonomous or semi-autonomous mobile equipment: Not interested	Autonomous or semi-autonomous mobile equipment: Not Applicable
Equipment location tracking	Equipment location tracking: Considering	Equipment location tracking: Using	Equipment location tracking: Not interested	Equipment location tracking: Not Applicable
Fleet management software	Fleet management software: Considering	Fleet management software: Using	Fleet management software: Not interested	Fleet management software: Not Applicable
Mobile equipment telemetry system	Mobile equipment telemetry system: Considering	Mobile equipment telemetry system: Using	Mobile equipment telemetry system: Not interested	Mobile equipment telemetry system: Not Applicable
Personnel location tracking	Personnel location tracking: Considering	Personnel location tracking: Using	Personnel location tracking: Not interested	Personnel location tracking: Not Applicable
Proximity control/warning systems	Proximity control/warning systems: Considering	Proximity control/warning systems: Using	Proximity control/warning systems: Not interested	Proximity control/warning systems: Not Applicable
Remote Geotechnical Monitoring	Remote Geotechnical Monitoring: Considering	Remote Geotechnical Monitoring: Using	Remote Geotechnical Monitoring: Not interested	Remote Geotechnical Monitoring: Not Applicable
Short Interval or Real time Control	Short Interval or Real time Control: Considering	Short Interval or Real time Control: Using	Short Interval or Real time Control: Not interested	Short Interval or Real time Control: Not Applicable
Tablet or Cell phone technology at the operator level	Tablet or Cell phone technology at the operator level: Considering	Tablet or Cell phone technology at the operator level: Using	Tablet or Cell phone technology at the operator level: Not interested	Tablet or Cell phone technology at the operator level: Not Applicable

12. On a scale of 1 to 5 Please Rank Which of the following technologies do you think will be most helpful to increase safety and why?

Autonomous or semi-autonomous mobile equipment

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Equipment location tracking

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Fleet management software

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Mobile equipment telemetry system

1	2	3	4	5
1	2	3	4	5

Tell us the reason behind your scoring

Personnel location tracking

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Proximity control/warning systems

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Remote Geotechnical Monitoring

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Short Interval or Real time Control

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Tablet or Cell phone technology at the operator level

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Other, please specify the challenge and reasons behind your scoring in the textbox below

1	2	3	4	5
1	2	3	4	5

Please specify the challenge and tell us the reasons behind your scoring

13. On a scale of 1 to 5 Please Rank Which of the following technologies do you think will be most helpful to increase production and why?

Short Interval Control - Recording Individual Productivity Data from the Face in Real Time

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Mobile Tracking of Equipment - Knowing where Every Piece of Equipment is at all times

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Mobile Tracking of People – Knowing where every person is at any given time

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

Autonomous Vehicles – Scoops, Loaders etc. operated remotely or from surface

1	2	3	4	5
1	2	3	4	5

Tell us the reasons behind your scoring

14. What do you think is the best way to record productivity data from the face? Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4
Tablets in the hands of operators, with appropriate place to store it etc.	Rank Tablets in the hands of operators, with appropriate place to store it etc. as 1 out of 4	Rank Tablets in the hands of operators, with appropriate place to store it etc. as 2 out of 4	Rank Tablets in the hands of operators, with appropriate place to store it etc. as 3 out of 4	Rank Tablets in the hands of operators, with appropriate place to store it etc. as 4 out of 4
Phone Size Mobile Devices in the hands of operators	Rank Phone Size Mobile Devices in the hands of operators as 1 out of 4	Rank Phone Size Mobile Devices in the hands of operators as 2 out of 4	Rank Phone Size Mobile Devices in the hands of operators as 3 out of 4	Rank Phone Size Mobile Devices in the hands of operators as 4 out of 4
Just get the data from the equipment directly	Rank Just get the data from the equipment directly as 1 out of 4	Rank Just get the data from the equipment directly as 2 out of 4	Rank Just get the data from the equipment directly as 3 out of 4	Rank Just get the data from the equipment directly as 4 out of 4
Just have everything automated so the data is coming through constantly	Rank Just have everything automated so the data is coming through constantly as 1 out of 4	Rank Just have everything automated so the data is coming through constantly as 2 out of 4	Rank Just have everything automated so the data is coming through constantly as 3 out of 4	Rank Just have everything automated so the data is coming through constantly as 4 out of 4

15. Other, please specify

16.

What do you think the biggest challenge would be in Transforming your Underground Operations to a Digital Underground? Please Rank from 1 being the biggest challenge to 6 being the smallest challenge (in comparison of course)

Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4	5	6
Getting Wifi/ Internet Underground	Rank Getting Wifi/ Internet Underground as 1 out of 6	Rank Getting Wifi/ Internet Underground as 2 out of 6	Rank Getting Wifi/ Internet Underground as 3 out of 6	Rank Getting Wifi/ Internet Underground as 4 out of 6	Rank Getting Wifi/ Internet Underground as 5 out of 6	Rank Getting Wifi/ Internet Underground as 6 out of 6
Getting the Rugged Technology Underground	Rank Getting the Rugged Technology Underground as 1 out of 6	Rank Getting the Rugged Technology Underground as 2 out of 6	Rank Getting the Rugged Technology Underground as 3 out of 6	Rank Getting the Rugged Technology Underground as 4 out of 6	Rank Getting the Rugged Technology Underground as 5 out of 6	Rank Getting the Rugged Technology Underground as 6 out of 6
Getting the people to buy in and use the technology	Rank Getting the people to buy in and use the technology as 1 out of 6	Rank Getting the people to buy in and use the technology as 2 out of 6	Rank Getting the people to buy in and use the technology as 3 out of 6	Rank Getting the people to buy in and use the technology as 4 out of 6	Rank Getting the people to buy in and use the technology as 5 out of 6	Rank Getting the people to buy in and use the technology as 6 out of 6
Maintaining the “digital” stuff underground	Rank Maintaining the “digital” stuff underground as 1 out of 6	Rank Maintaining the “digital” stuff underground as 2 out of 6	Rank Maintaining the “digital” stuff underground as 3 out of 6	Rank Maintaining the “digital” stuff underground as 4 out of 6	Rank Maintaining the “digital” stuff underground as 5 out of 6	Rank Maintaining the “digital” stuff underground as 6 out of 6
Streamlining our processes to fit to the technology	Rank Streamlining our processes to fit to the technology as 1 out of 6	Rank Streamlining our processes to fit to the technology as 2 out of 6	Rank Streamlining our processes to fit to the technology as 3 out of 6	Rank Streamlining our processes to fit to the technology as 4 out of 6	Rank Streamlining our processes to fit to the technology as 5 out of 6	Rank Streamlining our processes to fit to the technology as 6 out of 6
Getting technology that fits our unique processes	Rank Getting technology that fits our unique processes as 1 out of 6	Rank Getting technology that fits our unique processes as 2 out of 6	Rank Getting technology that fits our unique processes as 3 out of 6	Rank Getting technology that fits our unique processes as 4 out of 6	Rank Getting technology that fits our unique processes as 5 out of 6	Rank Getting technology that fits our unique processes as 6 out of 6

17. Help Us Understand the reasons behind your scoring

18. What do you think would help you in mitigating the challenge of Getting the people to buy in and use the technology?

19. In your estimation what percentage of the changes that impact operators have gone

Really Well This question requires a valid percent format.

Somewhat Well

This question requires a valid percent format.

Not So Well This question requires a valid percent format.

We are still suffering the consequences of poorly managed change This question requires a valid percent format.

Comments

20. Can you remember a time when a new change at your mine involving operators went by really smooth?

21.

If yes, Tell us more, when did the change happen, what was involved and what was it about the way the change was handled that made it go smooth?

21. Who do you think should be leading changes that impact the frontline staff in your mine? (Check all that apply)

22. Productivity Targets :

Are you currently reaching your productivity targets?

Do you always know the reasons you are not currently reaching your productivity targets?

How is this data currently tracked?

23. What is the single most effective way you know how to keep people safe while working at the mine?