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Customer Service Survey

Page One

1. How would you rate the overall quality of your relationship with CED LaGrange, considering all of your experiences with them?

2. Rate your satisfaction with the support personnel regarding the following features:

Space Cell	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied
Knowledge and competence
Managing your needs/requests
Professionalism
Courtesy
Friendliness
Willingness to help
Overall performance

3. How likely are you to recommend CED LaGrange to a colleague or fellow trade professional?

4. If you could request 10 things that would make a distributor great, what would they be?

1
2
3
4
5
6
7
8
9
10

5. What can we do to improve our service to you?

6. Testimonial.
Has your salesperson gone the extra mile? Please tell us!

7. Please submit your contact information if you have any additional questions and would like us to contact you.

First and Last Name
Company
Phone
E-Mail

8. If you choose to remain anonymous, we understand. However, we do really want the name of your company so we may better serve the needs of that company. *This question is required.

Company

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