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Social Care Assessment customer experience survey

Please tell us your experience and views on your social care assessment.

The public have asked Healthwatch Herefordshire to find out your experiences of having a social care assessment or review.

A social care assessment finds out your needs and helps identify what type of support would be most suitable to assist you. The care assessment also works out if you can receive practical and financial help from the council. 

A new type of assessment called a strength based assessment is now being used and we would like to hear your experience of it. 


We would like to hear what is good as well as what can be improved.

We will take your views to commissioners and social work teams that provide assessments in Herefordshire.

We will make sure that you cannot be identified by making your survey anonymous grouping your answers with other similar views and if necessary putting across your views in a different way or by using different words.
1. Have you had a recent experience of an assessment or review in Herefordshire since October 2017?  *This question is required.
3. Did your assessment outcome change from last time?
4. Do you agree with the decision? Please tell us why.
5. Do you think your assessment will help you to be independent/ more independent? Please tell us why.
 
6. Is the support you are able to access helping you to manage your health and wellbeing? Please tell us why?
7. Were there any unexpected knock-on effects of your assessment/ Review? If yes or partly please tell us what?
8. Is there anything you would change about the assessment that would improve it? If yes, please tell us what.
9. Please tell us if you have any of the following conditions or issues that may affect your health and wellbeing. Please check all that apply.