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Mobile Network Survey

Page One

1. What gender are you? *This question is required.
2. What age group are you in? *This question is required.
4. Are you Bill Pay or Prepay? *This question is required.
6. Have you always been on this network? *This question is required.
7. If not, What network were you with before?
8. Why did you change network?
9. Rank, in your opinion, the factors you consider to be the most important when choosing a network. (Click and drag in order of your opinion, 1 being your first choice and 7 being your last). *This question is required. Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.
10. Rank, in order of 1 to 6 what feature you use your phone for the most. *This question is required. Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.
11. Which do you use your phone for more? *This question is required.
12. Around how much do you spend on your bill/credit per month?
13. When do you use your phone most?
14. Do you think that there is an opportunity for a new mobile network to enter the market?
15. How satisfied are you with your current network and call plan? *This question is required.
16. If Unsatisfied, what do you want improved?
18. Where do you buy your phone?
20. If in store, where?
22. How long have you been with your current network provider?
23. How satisfied are you with the cost of calls, texts etc from your current networks?
24. How satisfied are you with the promotional offers you receive from your current network?
26. Would you be willing to switch networks? *This question is required.
27. Does time and effort stop you from changing network?
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