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3. Serva Health Job Screening Questionnaire Medical Call Center

Welcome!

We are excited that you have decided to take the next step in your exploration of a position with Serva Health.

Please note that the completion of these initial questions will help us to match you with currently open positions. Viewing of the video and answering the questions takes approximately 20 minutes and must be completed in one sitting. Please be sure you have time to complete the entire questionnaire before proceeding.

Before proceeding, please be sure to watch the 5 minute Serva Health video below to learn more about what we do. You can also learn more by visiting our website at www.servahealth.com

www.youtube.com/watch?v=WBQj-osk_ms
1. Contact Information *This question is required.
This question requires a valid email address.
2. I attest to watching the complete Serva Health video presented in the beginning of this survey. *This question is required.
If you have not yet watched it, please watch the video now and then go to the next question.
Serva Health Introduction Video (5 minutes)
  *This question is required.
3.

Depending on the positions available and the skills required, the pay, time off, travel and training needs can vary dramatically.  The more flexibility that you have with regards to pay, travel, hours and time off, the more likely we can offer you a broad array of opportunities. The next series of questions will ask about your hours, pay, time off, and travel preferences. Please indicate the shift or shifts you would be available to work on a consistent basis up to 40 hours per week.  All times are based on Eastern Time Zone. (select all that apply)

*This question is required.
5. Telephonic Patient Services Nurse positions at Serva Health have been designed to fill a unique hybrid role in the telephonic healthcare environment, blending nursing rapport with customer support. Though our projects require the communications and resource management skills you have developed as a nurse, they do not involve diagnostic or triage work. With this in mind, please indicate the minimum hourly compensation range that you would require for this position as a telephonic patient services nurse.  This, along with your qualifications, will be used to determine which roles are a best fit for you. *This question is required.
6. We strive to accommodate all time off requests, however, some positions with unique skill requirements may require restricted time off during the first few months of the initial launch, until all team members are trained or during busy times.  Please indicate how many planned weeks per year you expect to request as time off to help us better understand the best program fit for you. *This question is required.
7. How would you describe your preferences regarding working from home. *This question is required.
8. There are sometimes opportunities that require some travel to complete training.  It is dependent on client preference.  Please choose the option that best describes your ability to do occasional overnight travel within the US, with 2 weeks notice. *This question is required.
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