The School of Engineering at the University of Porto - Portugal is working on a research project in cooperation with Cardmobili on 'designing the Mobile Service experience'.
Yours is a very valued opinion which will allow us to understand the experience factors that contribute to improve the service. You will qualify for winning a voucher on Amazon! We are drawing a raffle for each 250 users who help us on this task!
All the answers will be treated with confidentially and it is very important that you answer all the questions. We are extremely grateful for these 8 minutes of your time to fill in this questionnaire.
Thank you for participating, Teresa Sarmento
teresa.sarmento@fe.up.pt
In each question please indicate the answer (between 1-Totally Disagree and 7-Totally agree) which better reflects your agreement with the statement shown. You may also answer - Not applicable.
