Technical Support

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Technical support request

If you are having problems using our catalogues, online databases, eMedia or other part of our website, please provide us with the details below and we will provide support where we can. We may need to seek assistance from third party suppliers of some online services we provide.

Online databases/mygateway.info problems: please read the login tips page first, especially if you are using Norton Internet Security.

Please use this form to report technical problems only

For other enquiries, you can use our Enquiry Form

1. Please fill out the form below and we will be in touch soon.
2. I need help with: *This question is required.
4. What operating system (OS) runs your computer or device? *This question is required.