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Tyrrells' Customer Satisfaction Survey

Page One

Thank you for taking our customer satisfaction questionnaire.
It will take only 2-3 minutes to complete. We appreciate your business and value your opinion. We’ll use your opinions to take stock of our service and support and to make improvements.

All your answers are confidential and help us to serve you better.
1. What method did you use to contact us? *This question is required.
The Report reference number is on the first page of the Report.
4. General satisfaction *This question is required.
Space Cell Very SatisfiedSatisfiedNeutralNot SatisfiedVery DissatisfiedN/A
Overall, how happy are you with our customer service? *This question is required
Overall, how satisfied are you with our inspection service? *This question is required
Overall, how satisfied are you that Tyrrells Property Inspections delivered what it promised?
5. Please rate your Building Consultant.
Click on the number of stars to rate each item. *This question is required.
Space Cell Rating
Speed of Report delivery
Was our Building Consultant accessible?
Was our Building Consultant knowledgeable?
Did our Building Consultant return all phone calls?
Did our Building Consultant understand your needs?
Was our Building Consultant professional?
6. Complete this question only if there is anything we need to improve on.
Number 1 is the area we MOST need to improve on. Order the items from the following list. First select an item with the spacebar to show a menu of possible ranking positions. Next, click a ranking position to order it in the ranked list. Note the menu will display more ordering options as you add items to the ranked list.
7. Tyrrells Property Inspections has spent a lot of time designing its Reports so that they are comprehensive, informative and easy to understand. How would you rate them compared to others you have seen? *This question is required.
8. Would you recommend Tyrrells Property Inspections? *This question is required.
10. Please add your email address and full name if you would like us to follow up with you.
This question requires a valid email address.
13. We would like to thank you for completing this survey by sending you a free e-copy of the 'Maintenance Handbook' by Jerry Tyrrell and Tony Ransley (worth $39.95). Please provide your email address details below.
 * required fields