Cab App Survey

1. Do you own a smartphone?

• Yes
• No

2. How often do you take a cab?

• Once a day
• A few times a week
• A few times a month
• A few times a year

3. How often do you call a cab company to book a cab?

• never
• rarely about half the time
• most of the time
• all the time

4. If you have booked a cab, how long do you normally have to wait?

• 0-5 minutes
• 5-10 minutes
• 10-20 minutes
• more that 20 minutes

5. In general, how satisfied have you been with cab companies you have called in the past?

• Very Satisfied
• Satisfied
• Neutral
• Dissatisfied
• Very Dissatisfied
• Not Applicable

6. Have you ever used a mobile app to book a cab?

• Yes
• No

7. How often do you have difficulty finding a cab?

• never
• rarely
• about half the time
• most of the time
• all the time

8. How long does it take you to wave down a cab?

• 0-2 minutes
• 2-5 minutes
• more than 5 minutes

9. How often do you choose to take a cab over public transportation?

• never
• rarely
• about half the time
• most of the time
• all the time

12. How old are you?

• under 18
• 18-24
• 25-34
• 35-54
• 55+

13. What is your annual household income

• Less than $25,000
• $25,000 to $34,999
• $35,000 to $49,999
• $50,000 to $74,999
• $75,000 to $99,999
• $100,000 to $124,999
• $125,000 to $149,999
• $150,000 or more

14. which of the following best describes Job

• Top Level Executive
• Senior Vice President
• Vice President
• Director
• Manager
• Professional
• Administrative/Support personnel
• Student
• N/A - Unemployed/Retired/Homemaker