The Communications Workers of America, AFL-CIO, is distributing this questionnaire to help prepare for our next contract negotiations with Verizon in 2011. The completed questionnaires will be carefully tabulated, and the results will be used by your bargaining team to determine which issues are most important to you, and to help us develop contract proposals and set priorities. Please do not treat this survey as a "Wish List." Your answers should reflect your thoughtful view of what is most critical to you, in the current climate, and make clear what issues you are willing to fight for. The Union appreciates you support and participation in this very important process.