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iFLY Austin Customer Experience Survey

Thank you for taking our iFLY experience survey.

This survey should only take a minute to fill out, and the feedback you provide will help us improve our customer experience. We appreciate the opportunity to make things better!

1. Please rate your overall experience... 5 stars is the best! Please select one of the following images.

1 Star

2 Stars

3 Stars

4 Stars

5 Stars

2. Please rate your experience in the following areas. 5 stars is the best!

Space Cell	Rating
Rate your overall experience.	Reset star selection 1 out of 5 stars for Rate your overall experience.: Rating 2 out of 5 stars for Rate your overall experience.: Rating 3 out of 5 stars for Rate your overall experience.: Rating 4 out of 5 stars for Rate your overall experience.: Rating 5 out of 5 stars for Rate your overall experience.: Rating
Rate your check in experience.	Reset star selection 1 out of 5 stars for Rate your check in experience.: Rating 2 out of 5 stars for Rate your check in experience.: Rating 3 out of 5 stars for Rate your check in experience.: Rating 4 out of 5 stars for Rate your check in experience.: Rating 5 out of 5 stars for Rate your check in experience.: Rating
Rate your class and gear up experience.	Reset star selection 1 out of 5 stars for Rate your class and gear up experience.: Rating 2 out of 5 stars for Rate your class and gear up experience.: Rating 3 out of 5 stars for Rate your class and gear up experience.: Rating 4 out of 5 stars for Rate your class and gear up experience.: Rating 5 out of 5 stars for Rate your class and gear up experience.: Rating
Rate your flight experience in the tunnel.	Reset star selection 1 out of 5 stars for Rate your flight experience in the tunnel.: Rating 2 out of 5 stars for Rate your flight experience in the tunnel.: Rating 3 out of 5 stars for Rate your flight experience in the tunnel.: Rating 4 out of 5 stars for Rate your flight experience in the tunnel.: Rating 5 out of 5 stars for Rate your flight experience in the tunnel.: Rating

3. How likely is it that you would recommend iFLY to a friend or colleague? (10 being most likely) *This question is required.

Least Likely	0	1	2	3	4	5	6	7	8	9	10	Most Likely
	0	1	2	3	4	5	6	7	8	9	10

4. How many indoor skydiving flights have you made?

5. What is your indoor skydiving skill level?

6. Please write a descriptive review highlighting what you like or did not like from signing up online, checking in, your instructor and your actual flying experience.

Focus on what you loved and did not prefer.
Please do not use inappropriate language.
Do not include personal information susch as your real name or email address.

Please provide a title for your review / feedback.

Tell us about your experience.

Please provide a "nickname", for example "Susie G" or "Bill the Flyer".

7. Enter or update your instructor's name.