Guest Survey

1. Were you greeted with a smile & friendly service? *This question is required.

2. Were your services started on time or before? *This question is required.

3. Did you phone ahead for your appointment? *This question is required.

4. Did you walk-in without an appointment? *This question is required.

5. If you called ahead was your call handled professional and timely? *This question is required.

6. Did the student smile and call you by name? *This question is required.

7. Was the student courteous and professional? *This question is required.

8. Were you explained about the products used on you and the purpose of these products? *This question is required.

9. Were you asked to pre-book your next appointment? *This question is required.

10. Was the salon appearance clean and professional? *This question is required.

11. Did an Educator examine the service(s) performed by student? *This question is required.

12. Was the Educator courteous and professional? *This question is required.

13. Was the front desk staff helpful and professional at check out? *This question is required.

14. Were you satisfied with your service(s)? *This question is required.

15. Were you satisfied with the prices charged for service(s) today? *This question is required.

16. Do you plan to return to The Salon Professional Academy? *This question is required.

17. Do you wish to comment?

Getting Started