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TEST - TGI Tech Support Survey - Mods

TGI 2012 Users Conference Customer Feedback

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On a scale from 1 to 5, how would you rank your overall satisfaction with TGI's project management staff in managing your case (1 being highly dissatisfied; 5 being highly satisfied)?
On a scale from 1 to 5, how would you rank your overall satisfaction with TGI's software development staff in managing your case (1 being highly dissatisfied; 5 being highly satisfied)?
Did you receive a specification and work authorization form in a timely fashion?
Did you provide a test plan to aid TGI in properly testing all known applications in the modification?
Did TGI meet its original commitment date for your modification being completed?
Did your case require any additional changes after the modification was completed?
Did you use the TGI customer portal to submit your case, or did you use the TGI customer portal at any time to track the status of your case?
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