We here at SurveyGizmo want your survey experience to be the most productive that it can be so along with providing you with a remarkable online survey tool and the how-to articles and video tutorials that are available at the SurveyGizmo Knowledge Base we are posting daily survey tips on twitter and collecting them [...]

If you’ve logged in to SurveyGizmo lately, you may have noticed the addition of a friendly green Feedback tab to the right-hand side of your SurveyGizmo account.
Clicking this tab takes you to one of our newest integrations– UserVoice! UserVoice is a forum for our customers to tell us what they’ve always wanted out of [...]

The survey email invitation plays a key role in persuading your target audience to complete your survey – or not. SurveyGizmo has put together the following best practices along with a email template to help you create effective and compliant online survey email invitations:
- Be sure that the recipients have agreed to receive emails/offers from [...]

We here at SurveyGizmo want your survey experience to be the most productive that it can be so along with providing you with a remarkable online survey tool and the how-to articles and video tutorials that are available at the SurveyGizmo Knowledge Base we are posting daily survey tips on twitter and collecting them for [...]

Our first webinar with Zendesk, customer support help-desk system, went incredibly well. While it was an early morning, the result was the video you see below on using SurveyGizmo’s customer feedback survey to get feedback from your customers with every solved Zendesk ticket. Don’t worry, the video isn’t all about reading through the Zendesk integration [...]

It is difficult to predict the level of survey participation you will receive; survey response rates vary widely and depend on a variety of factors. With a better understanding of what influences response rates you may be able to estimate or even increase your response rate.
Response rates can be influenced by factors such as customer [...]

BOULDER, CO (1/26/2010) – SurveyGizmo, the only company in the market to serve the entire spectrum of survey users, today announced the launch of SurveyGizmo 3.0. The new version builds upon the success of critically acclaimed SurveyGizmo 2.6, which was deemed “the most “Web 2.0″ survey system out there” by MarketResearchTech.com.
SurveyGizmo 3.0 users enjoy a [...]

For marketers faced with moderate to severe budget constraints there is a challenging year ahead, it is all about making trade-offs. The need to examine if limited dollars are being spent in the right places and on the right things in order to fine tune marketing initiatives and reallocate budget dollars to invest in high [...]

In preparation for tomorrow’s Preview Release of SurveyGizmo 3.0, we put together a quick video that shows off the power of the new Theme Builder built into SurveyGizmo 3.0. We used Mozilla Firefox as the tool and brand of choice, and built a survey theme in 90 seconds based upon their logo. Survey branding is [...]

Here is the recording of the SurveyGizmo 3.0 Preview Webinar from January 22, 2010. We had nearly 700 people tune in. There were over 150 questions submitted and we answered as many of those as we could during the Q&A session. Check back to this post in a couple days and we’ll have answers to [...]

This is one of the coolest integrations with the SurveyGizmo API we have seen in a very long time. The guys over at SurveyDeck have integrated with SurveyGizmo to create a great new way of taking surveys – through an iPhone App.
So what is SurveyDeck?
SurveyDeck allows SurveyGizmo users to download their surveys onto an iPhone [...]

In the fall I gave a teleconference on the Key to Effective Surveys. I thought I would share the questions that people asked at the end of the teleconference. These may be some of the same questions you have when thinking about designing your own survey. – Ed
The Key to Effective Surveys: Proper [...]

We are excited to announce that SurveyGizmo has been selected as one of the Finalist for the Front-Line Customer Service Team of the Year, Stevie Award. The judging of the finalists occurs January 25 – February 3, so we won’t find out if we won until then.
We’re extremely proud of our Customer Support [...]

Check it out! A couple of months ago, we had Entrepreneur.com (Entrepreneur Magazine’s website) come and interview our co-founders, Christian Vanek and Scott McDaniel. And just this week, they published the video profile of SurveyGizmo on their site.
We are extremely excited for the exposure to the Entrepreneur.com audience and are proud to be profiled on [...]

As many of you know, we’ve been hard at work getting SurveyGizmo 3.0 ready. Starting on January 26th, we will be putting out a Preview Release of SurveyGizmo 3.0.

Within the Preview Release, you’ll be able to:

See the new SurveyGizmo 3.0 features (most of ‘em)
Create & deploy new surveys
Give us feedback to perfect the final [...]

MarketResearchCareers.com has just put out their Fifth Annual Survey of Market Research Professionals and are looking for Market Reseachers to complete it. We think these guys do an excellent job on their survey and every year we learn from the results they share.
The survey covers all aspects of Market Research including a review of [...]

First, I would like to wish everyone a Happy New Year! 2009 was a great year for us, and we hope 2010 will bring the even more success. Ringing in the New Year usually means watching the ball drop, food & drinks, and of course making New Year’s resolutions.
Recently, while reading one of our favorite [...]

Overview
We use ZenDesk for our support ticket system here at SurveyGizmo, and in the process we have integrated our customer feedback survey directly into the system. The only requirements for this integration are a ZenDesk account and any SurveyGizmo account (though for some additional link branding, we recommend the Pro or Enterprise plans).
The goal is [...]

Hello again, dearest SurveyGizmo blog readers! Once again, we’ve made it to Friday, and for this achievement, we are celebrating with another post full of Friday Frivolity!

Today we feature CameraBag in this next installment of the SurveyGizmo’s “Stuff We Like” Series, a forum we use to give love to products that make working at [...]

We are currently well into Phase 1 of our Beta, woohoo!
This first phase focused on the changes made to the Survey Editor and the Overview sections of our SurveyGizmo 3.0 app.
Specifically, we’ve introduced,
* Upgraded Find + Replace
* Progress Bar in Preview
* Fixes to some icon issues
* Bulk Options Editor fixes
* Add + Edit Table Rows [...]

Just in time for Santa’s little helpers — We just received a huge shipment of original SurveyGizmo Comic Cookbooks.

Now, these are not your ordinary, plain-jane cookbook (because we’re not ordinary plain-jane people!). The cookbooks are chock-full of our personal favorite recipes along with some colorful commentary that we’re sure you’ll enjoy.
Here are some [...]

We’re just wrapping up the first week of the SurveyGizmo 3.0 Beta Program, and we have to say, we are so impressed! You have been amazing Beta testers, and even more awesome than we dared to hope for!
Seriously, it’s out of control how detailed you are, and how much time it seems everyone’s spent so [...]

This past weekend we had the honor of attending the Fourth Annual, Meals on Wheels: A Holiday Festival of Trees benefit. The benefit helped raise money for our local Boulder branch of Meals on Wheels, and we all had an amazing time.
The benefit has been near and dear to our Sales Engineer, Mario’s heart [...]

As we wrote previously, Jonathan was trying to figure out a new name for his new furry companion, an adopted German Shepherd mix from the Humane Society of Boulder Valley. She came with “Kolline”, but didn’t respond to it. In typical SurveyGizmo style, we ran a poll, and after 65 votes, the winning name is [...]

Jonathan, one of our stellar customer support reps adopted a dog from The Humane Society of Boulder Valley this past weekend. She’s super cute and has been hanging around the office and we’re all falling in love (check out her picture below).
But Jonathan is currently having a small dilemma; she came with the name “Kolline”, [...]

It’s that time again. We’re heading out to the Washington D.C. area and holding a meet-up in beautiful Arlington, Virgina!
This time we’ll be going to the Liberty Tavern in Arlington (right across the street from the Clarendon Metro Station) and we would love it if anyone in the area would stop by.
The details for [...]

This survey is powered by SurveyGizmo’s online survey software. Please take my survey now

Update: Beta Application Now Closed
Due to your overwhelming response, we have closed the Beta application. There were 798 responses for 150 spots in less than two days. We would like to extend a giant THANK YOU to everyone that applied, and to those who didn’t quite make it to the application in time — [...]

In our October newsletter we mentioned that we are running a contest for our all our affiliates until the end of December, and since we’re about halfway through the contest we wanted to send out a quick reminder about it. Plus we never posted it on the blog (shame on us!), so we wanted [...]

Happy Monday! Did you have a nice weekend? We hope so! Despite a brief power outage this morning, our week is off to a running start! Now, on to business:
Have you ever wanted to build a survey for respondents to view on a mobile device?
Well, you’re in luck: our surveys work on mobile devices, such [...]

Congratulations! You’ve made it to Friday. To celebrate this international weekly accomplishment, we’re hereby instating Fun Fridays, where we post items that aim to increase your end-of-the-week jollification. Yay!
As fun is a relative term, we’ll try to vary the types of posts we do, to make sure there’s fun for everyone! On that note, if [...]

Do you routinely send out a customer satisfaction survey? If you are not doing one yet, you definitely need to start. If you are sending one out already — excellent work!
No matter if you have a survey running already or not, you’ll definitely want to check out the tutorial we just added. The [...]

If you called or emailed support in the past few weeks, there is a pretty good chance you’ve had the pleasure to interact with the newest member of our support team, Sarah Jennings. Sarah just recently moved to Colorado from Kansas City where she spent her days working as an account manager for an [...]

(source)
The notion that fun increases participation is not new. How many times in your career have you been bribed to attend a meeting with food? Ok–probably enough to know that pizza does not cancel out tedium completely, however, we keep trying to make everything more enjoyable for ourselves by mediating looming unpleasantness when it threatens [...]

We build other things, too–after 5pm
While we’re answering the phones, juggling support tickets, playing with Lego models, and building awesome survey software, we’re also thinking about how we could improve the blog. So, we’d like to start writing an ongoing series of posts about SurveyGizmo Tips, Tricks + Hacks, where we blog about everything [...]

Chad! And his survey-logic visualizer!
His tool for visualizing survey logic impressed us all, so he received the coveted Lego AT-AT. Congratulations, Chad!
When the dust cleared, and Lab Week concluded, the SurveyGizmo employees had to choose between an awesome interactive tutorial system, a super new mascot, a rad global spellcheck, and a stellar tool for [...]

Two weeks ago Christian Vanek, one of our co-founders, attended The Market Research Event put on by IIR (Institute for International Research) in Las Vegas. He came back with a number of amazing take-aways, and one of the most significant was within the last year the market research community has embraced using online social communities [...]

Today I spoke with Derek Scruggs, SurveyGizmo’s VP of Sales and Business Development, about attending Connections ‘09, The ExactTarget User Conference. Held this year on October 13-15th, Connections is a conference for worldwide partners of ExactTarget, attracting a cosmopolitan crowd to the Indianapolis area, which charms natives and foreigners alike with its midwestern appeal. [...]

During my recent trip to Boston, I had the privilege to host a SurveyGizmo Meetup at the Grafton Street Pub in Cambridge. I had some great conversations with a mix of long-time and newer customers, most of them using SurveyGizmo as their survey software solution in market research roles, and I listened to their feedback [...]

Here at SurveyGizmo, we’re excited to be holding the first ever SurveyGizmo Lab Week! Our inspiration came from watching the awesome results that have come from Google Labs and MailChimp Labs. We tasked the developers and designer with choosing a project to work on for the week. The only guideline was that their project must [...]

Hello, I’m Sam, and I’m a data addict!
I’m new to SurveyGizmo, and I’m excited to join the ongoing effort to make your life easier–at least the part which concerns surveys! In the past I’ve worked on a variety of web technologies: from a location-based web and mobile application, to a music-focused social network, and currently, [...]

It’s statistically significant! Wow! But is it significant?
Or even better, is it meaningful?
I’ve been doing survey design and market research for 25 years and I’m still amazed when I’m asked: “How many responses do I need to make my study ‘statistically significant’?” Hearing those words “statistically significant” in a market research context always confuses [...]

Whew… it’s been crazy couple of weeks here on the new feature front. Not only did we add an easy post to Twitter integration and a new Find & Replace feature, we’ve now just added an integration into MailChimp!
MailChimp is used for email marketing and email list management and it makes sending out emails and [...]

Last Thursday I hosted a meetup of SurveyGizmo users In the New York metropolitan area. In a break with recent tradition, we did this one as a happy hour instead of lunch.
The topics flowed easily, and we didn’t even need the alcohol to lubricate the discussion. ;)

Lots of questions about our upcoming new reporting system
Very [...]

SurveyGizmo is happy to announce a brand new feature: Find and Replace! You’ll find the option under Edit Survey > Find & Replace for our Pro, Enterprise, and Dedicated customers. So what does this new feature do? Okay, that question is too easy. How about, So how does this new feature work?

Entering in your search [...]

Do you love Twitter as much as we do? Well, we have some exciting news to share! We just pushed out a new feature for EVERYONE.

Now, with a single click, you can send your survey to Twitter and get all your follower’s to take it (and hopefully re-tweet it). This is all done from [...]

We’ve offered the ability to schedule the automatic re-run of some of our Reports for quite a while now for our Enterprise and Dedicated customers, and we’ve even included the ability to email an individual when that report is re-run. Well, we’ve officially stepped up the offering by including scheduling and emailing for our Exports [...]

In the last installment we looked at ways to anticipate inferred differences through segmentation. But sometimes group differences are more explicit. For example, account levels are a natural grouping variable to include in the analysis. So that’s something we should include as a question in the survey, right? Wrong. We don’t have to ask the [...]

Derek had such a great time hosting the very first user meetup in Chicago, that he’s holding another one in two weeks in New York City. This time we’ll be trying a Happy Hour user meetup. So if you’re in the New York City area on Thursday, September 17th, please stop on by. [...]

Boulder, CO — September 2, 2009 — SurveyGizmo, a leader in online survey software, received high marks in several categories in a recent survey of 801 market research professionals. The 2009 Market Research Supplier Report Card and Mid-Year Industry Update was conducted by MarketResearchCareers.
SurveyGizmo had both the highest Overall Satisfaction score and the [...]

Looking back over the summer Garret has turned out to be one of our pleasant surprises. He joined SurveyGizmo as an intern on the development team after we met him at Startup2Student at the University of Colorado.

It turned out he was there because of his older brother. We later found out that Garret was [...]

We had another successful user meetup, and the more I do, the more I hope every one of you is able to attend one of these!
We had a fantastic turnout for our Kansas City user meetup at Fiorella’s Jack Stack BBQ. We had amazing food and even more amazing conversation. You can see [...]

Just wanted to post a quick shout out to John Coppedge of ForceCertified.com for posting an excellent article on how to integrate SurveyGizmo with SalesForce.com.
His company uses our SalesForce integration for their telemarketing sector and he explains how to set it up. We love it when users post things like this because it really helps [...]

Today SurveyGizmo has an outage for ~35 minutes. This outage affected all of our services and was caused by a hardware failure in our Denver data center. We are still working with our data center partner to get an explanation as to why the backups did not kick in automatically. This [...]

So, we’ve been so busy with upgrades and new features, we’ve sort of forgotten to take a minute to let everyone know about one of the coolest additions to the SurveyGizmo feature list. Let me be the first to break the silence!
From our Personal level and up, we now offer a Simple Polls feature tied [...]

And our user lunch travels continue! All our previous lunches have been such a great success that next week we’ll be holding one in beautiful Kansas City, Missouri. The details about the lunch are below:
Place: Fiorella’s Jack Stack Barbecue
Address: 101 W. 22 St, Kansas City, MO 64108
Date: Friday, August 28th
Time: 11:30am – 1:00pm
RSVP: Please Click [...]

Well I’m back from Chicago and rejuvenated thanks to a ton of great ideas and suggestions from our well attended user meetup lunch. We had a ton of food (seriously Mike Ditka’s restaurant gives you enough food to feed a family of five off of one entree) and great conversations. You can see a [...]

Last week TechCrunch ran an excellent post about customer service by Andrew Scott. In it he discusses the generally dismal levels of customer service we’ve all unfortunately come to expect, and the fact that many Web 2.0 companies are no different from the rest of the pack.
It brought to mind the book Peak, which we’ve [...]

Recently, Wordpress updated to version 2.8.1, which included security fixes that caused many plugins to get the error, “You do not have sufficient permissions to access this page.” SurveyGizmo’s survey plugin for Wordpress was no exception. Our development team was very busy with the server migration and was not able to address the changes right [...]

Did you miss out the last time we held a user lunch in Chicago? Was it too far away? Did you have a scheduling conflict?
This week we’re headed back to Chicago (and I’ll be hosting) for another user meetup lunch and I couldn’t be more excited to get to meet you guys!
Due to popular [...]

With the new school year just around the corner, we here at SurveyGizmo have been reminiscing about our own (old) schooldays. Chicken patties in the cafeteria, kickball out at recess, MASH on the bus.
You remember MASH, right? The totally awesome pencil-and-paper adventure that told your future? Remember the excitement when you discovered you would marry [...]

Almost a year ago we put a tutorial series on Query Strings. At the end of the series we offered a sample survey that included a question about the most useful section of the tutorial, in an effort to gather some feedback on what our users expect from our tutorials and what type of tutorial [...]

Hi everyone!
Chad, our Client Services Developer, will be in the Orlando area tomorrow, Tuesday, August 3rd and would love to take anyone who can make out to lunch at Logan’s Roadhouse off of W Irlo Bronson Hwy in Kissimmee.
This will be the perfect time to get any of your SurveyGizmo questions answered, meet other SurveyGizmo [...]

Dear Gizmo User,
Starting this week, SurveyGizmo will be migrating our data and services to a new data center located in Denver, Colorado. For the most part this entire migration will take place behind the scenes — no need to change your survey deployment plans.
Our new data center is part of a larger change [...]

SurveyGizmo is proud to announce the release of a major improvement for mobile web browsers viewing SurveyGizmo surveys! Many people are aware of the newer full-fledged browsers in the Apple iPhone, Palm Pre, and Google’s Android platform. Also, mobile phone users who install the Opera Mini browser tend to support JavaScript, Stylesheets, and all the [...]

SurveyGizmo offers more advanced point and click functionality and logic than any other tool on the market. There are still customers who push that envelope even farther past the current capabilities. With that audience in mind, Custom Scripting has been available for quite a while now for Pro and above customers. It’s still used by [...]

Break out your notebooks and no. 2 pencils, because, in marketing class, this exercise is what we refer to as segmentation. For our second installment in the SurveyGizmo Case Study, we’re going to walk through the process of defining segments. To get caught up, check out installment 1 of the SurveyGizmo Case Study over [...]

…Chatting with them about our app and their needs and ways they are using SurveyGizmo was awesome. One girl uses us for her college entrance application forms; another guy uses our system for follow-up feedback with his customers. One guest, Donna, has worked with our own Bill Johnston on a very complicated survey for the college she works for and could not express her appreciation for Bill’s help and our customer support team enough…

If your enterprise uses McAfee VirusScan Enterprise 8.5.0i please be sure your IT department regularly updates the application with patches from McAfee. It’s not enough just to update virus definitions; the core VirusScan software must be updated too!
McAfee VirusScan Enterprise 8.5 without updated patches contains a bug that will occasionally cause IE users to [...]

Why Survey?
There are many reasons to collect data. You might want to gather information about target segments (market research). You might want to test some ideas before launching a new product or service (test market). You might want to get feedback about how well you did (customer/employee satisfaction). Or maybe you want to know where [...]

We are really excited to announce the roll out of our new Free Student Account!
We have a large number of students who use us for various reasons from Senior Thesis research to Dissertation research to just wanting to send out polls to friends. The new account now allows them to do this completely free [...]

First it was the Question Library, and now SurveyGizmo is happy to announce another heavily requested feature: Export Survey to PDF!

Available for Pro and above account levels, this feature is found under the PUBLISH tab:
Export Survey to PDF (BETA)

And in true SurveyGizmo fashion, our developers went a step farther and made the PDF editable, so [...]

We’re off to sunny California….well, Jase, our web designer is at least. While he’s there, he is going to be holding another user meetup!
This meetup with be held on Wednesday, July 22 in San Diego. If you have some free time on Wednesday and are in the San Diego area, we would love [...]

Four employees of SurveyGizmo completed the 2009 Colorado Bike for Multiple Sclerosis (Bike MS) on June 27th and June 28th.

Christian Vanek – Co-Founder & CTO
Scott McDaniel – Co-Founder & CEO
Toi McDaniel – Finance & Account Manager
Mario Lurig – Sales Engineer

The entire ride included 3000+ cyclists raising money for Multiple Sclerosis research by riding 150 [...]

We are having so much fun hosting all the various user meet-ups, we decided that it’s about time to host one in our neck of the woods — in Denver!
So, if you’re one of our local users in the Denver/Boulder area, feel free to stop by Lucile’s Cafe in Denver a week from today (Wednesday, [...]

Have you ever noticed a large number of partial completions of your survey? Have you ever wanted to know what you could fix in order to get people to finish your survey?
Well, we have a fantastic answer for you! If you have an Enterprise or above level account, you now have the ability to run [...]

Hey Everyone!
Just a quick note to let everyone know that tomorrow several updates to the API will be going live at 5pm MT. We are adding five new functions to the API — and making several small modifications to the existing calls. Keep an eye on the API documentation page at 5pm on [...]

Incentives are an important part of anything you do in business, and employee profit sharing is an obvious example. We’ve spent a lot of time thinking about our profit sharing plan and struck on something that seems to be working for both employees and customers. We thought we’d share it with the world.
We asked ourselves, [...]

Our very own Mario Lurig will be heading off to Portland, Oregon to host our second-ever User Lunch Meet-up. The first Meet-up that Derek hosted in Chicago went off so fantastically that we thought, “Why not try it again?”
So, if you’re in the Portland area on Friday, July 3rd around Noon and would like [...]

This offer has now expired. However, our Professional Services is still available for hire if you still would like SurveyGizmo to create a branded template for you: Professional Services Request Form.
In celebration of July 4th this year, SurveyGizmo is offering any customer who upgrades to an annual Enterprise or Professional account between now and July [...]

New survey features added to SurveyGizmo this week:

New Feature: Question Library added
New Feature: Page Falloff report added, providing two graphs of the same data (funnel type and ‘difference’) – Enterprise level
New Feature: Textbox questions have extreme left and extreme right label options
New Feature: In tables/matrices, you can now repeat the column headers every X number [...]

I had an interesting experience the other day with a customer service team at a certain “Web events and online meetings” company. I was attempting to make it so that we could use VoIP and our regular call in conference call line simultaneously for our weekly webinars. After trying to hack the email that [...]

Sometimes little changes draw a lot of attention to minor details. In this case, recent updates to the look of the ‘Overview’ page of your survey has put the survey world map front-and-center for many customers. To go along with that, many have asked if there was a way to include the map within the [...]

SurveyGizmo is happy to announce our newest feature, the Question Library.

This has been long sought after by many users so we decided to rally around the effort and get this one out. Your Survey Question Library is available at all paid plan levels.
Right out of the gate the question library includes [...]

Every year the Boulder County Business Report names the top 100 fastest growing companies to their Mercury 100 list. We are proud to announce that on Thursday, May 28th, SurveyGizmo was named the 5th fastest growing company in Boulder and Broomfield counties. The Mercury 100 list is compiled by ranking companies in Boulder and Broomfield [...]

It seems that the Thai Hot Peppers from the Open House motivated our tutorial team to create two new tutorials! The first one offers a method to create a true Semantic Differential table from combined Rating Scale/Likert Scale radio button questions with a dash of CSS styling. The second post applies most commonly to customers [...]

Two days ago I convinced myself that the world would end tragically if I didn’t get my hands on the new Nintendo DSi (and I was right – I heard rumors of tornadoes dying and seas calming as I signed my name on the receipt).
So I got home and immediately downloaded the free DSi Web [...]

After many requests and some slots opening up in our Development Team’s time, we were able to roll out a very cool new feature for our Enterprise account users. We now have the ability to schedule Email Invitations to be sent out on specific dates, as well as the ability to schedule Reminder and [...]

We had about 75 people visit for our Open House this past Friday, and wanted to share some pictures of the new office and everyone having a great time. We have a saying around here, we take our work seriously, but not ourselves. I think that shows in these pictures!
To all of you who came [...]

It’s a rare rainy day in Boulder, CO which reminds me of one of my favorite psychology experiments. Back in 1983 Norbert Schwarz and Gerald Clore published a study examining how mood relates to more global evaluations of general well-being. Essentially these researchers wanted to know if being in a good mood leads people to [...]

At SurveyGizmo, month-to-month billing refers to getting billed for 1 month from your sign-up/upgrade date. If you sign-up on the 19th of the month, you will not be billed for your next month until the 19th of the following month. Thus, there is no need to worry about paying full price for part of a [...]

Small organizations, companies, and departments sometimes need multiple users to be logged into their one SurveyGizmo account, working inside the online survey tool simultaneously. SurveyGizmo offers 5 users with unique usernames/email addresses and passwords who can access the account at any time as part of the Pro account level, for $49/month. No additional fees for [...]

After many requests, we have now added one of the coolest CAPTCHA question types out there. A CAPTCHA is an image that is displayed that requires the participant to enter the letters they see in the image in order to continue to the next page of the survey.
We’re using a service called reCAPTCHA, and the [...]

We recently had the privilege to answer a question that came up on Dave Taylor’s very popular Business, and Tech Support Q & A website, AskDaveTaylor.com. Dave is a friend of SurveyGizmo’s (we actually shared an office with him when we were first starting out), and when a survey question came up, he thought [...]

New survey features added to SurveyGizmo this week:

New Feature: Individual Partial Responses can now be set to complete.
New Feature: The login action now has an option to “mask” the input with an asterisk (*).
New Feature: Ranking tables now have the option to “rank the top X” by leaving some column labels blank. Reports also reflect [...]

It’s starting to look a lot like summer around here in Boulder, and you know what that means — summer reading!
We thought: a fun way to get all of our users as well as our SurveyGizmo-ers reading this summer would be to start a SurveyGizmo Book Club.

As some of you may have heard, these past few weeks we have been moving into our newer, 3 times bigger, even brighter, with 3 times the amount of decks (see side photo of one of the decks), office. And we are all officially moved in and ready to invite you over!
We’re loving this [...]

Thank you to all of you who attended last week’s Best Practices in Survey Design webinar with Bill Johnston and Scott McDaniel. Below, in case you missed the webinar, or would just like a refresher, you can listen to the audio from the webinar, as well as download the PowerPoint slides.

Download Best Practices [...]

As some of you may have noticed, a few weeks back, we had our first SurveyGizmo User Lunch. We had a fantastic turn out, and a great time (according to Derek, our host for that event), and we want to keep the ball rolling.
What we would like to do now, is find out where [...]

Calling All SurveyGizmo Users!
As many of you have heard, our development team has been hard at work creating the second version of SurveyGizmo. It will be even more feature-packed, faster, and even easier to use!
Now, with that being said, we need some of you guys to tell us what you think about what our [...]

SurveyGizmo has formed a team for the first time this year to ride in BikeMS Colorado, a 150 mile ride over two days (75 miles each day) to raise awareness and money for Multiple Sclerosis research through the National MS Society. We are raising funds as individuals and as a team through the team’s BikeMS [...]

As part of Earth day (yes, we know it was a week ago), we thought we’d see what you guys have been doing to help the environment lately?
Have you planted a tree in honor of Earth day? Have you changed all your old light bulbs to CFL’s? Are you carpooling with co-workers? Or are you [...]

Our friends over at RockyRadar recently interviewed our CEO (Scott McDaniel) and did an awesome write-up about SurveyGizmo. You should definitely go check it out.
Here’s a little “sneak peek” of the interview, and I highly recommend reading the rest of it!
When asked how a typical customer uses his products, SurveyGizmo CEO Scott McDaniel admits, [...]

Be sure to add a comment below about your own experience with incentives, and be entered to win some fresh Kona coffee!
In my last post (Increasing Response Rates: Part I), I talked about increasing your survey response rates. I suggested that you:

Tell your respondents you will share the results with them.
Identify allies who will urge [...]

Are you already part of Twitter or are you looking for an excuse to join in and start “Tweeting”? Well, you’re in the right place!
By creating a Twitter account and following SurveyGizmo, you’ll be able to enter our “Twitter-only” contests, where you can win things like a tub of Red Vines (they’re our favs!), some [...]

The Advanced Rule Writing tutorial continues to be a popular tutorial for Professional and Enterprise level customers of SurveyGizmo, as they get more involved in the advanced logic available. This tutorial, as well as the Merge Codes tutorial, have recently been updated with some tools to help you check your rules and merge codes for [...]

The following quiz can be built with the Personal plan level
Some of the most interesting surveys incorporate multiple features of SurveyGizmo together to create something really exciting. Our pass/fail quiz feature already records the answers of the respondent, scores it, and provides feedback to the respondent when completing the survey. However, here at SurveyGizmo, we [...]

We use CampaignMonitor.com for some of our needs here at SurveyGizmo, and we used their great API to push subscribers from our surveys and forms directly into our list maintained on CampaignMonitor. In an effort to not be selfish with this great feature, we’ve included the instructions on a new Integration Tutorial, Adding Subscribers to [...]

UPDATE: Click here for the official invitation! We will being having lunch this Thursday, at 11:45 AM, at the Grand Lux Cafe on Michigan and Ontario in Chicago
Do you live in Chicago? Do you use SurveyGizmo? Do you like lunch?
If you answered yes to the above questions, then you’re in luck! On [...]

Rich multimedia content is all over the web, and embedded audio, video, even documents are integrated into every blog, website, and social network. SurveyGizmo is powerful enough to support this content as well, though the task can be daunting if you have never created it yourself. Thus, a new tutorial has been added to provide [...]

I was asked the following question recently, “From a statistical standpoint, how do you see three ‘No’s’ votes out of a possible 23 board members. Can you find out specifically what the error would be?”
This brings up a common misconception when thinking about statistics and interpreting your data.
THE SITUATION ABOVE HAS NOTHING TO [...]

UPDATE: After reading this, don’t forget to check out Part II: Using Incentives
Many of us continually fight the battle of low-response rates.
My first professional experience with surveying occurred more than 30 years ago. I simply wanted to get the opinions of particular professionals at eleven different colleges in my state and I developed a two [...]

It’s infamous, and it’s back; the Ask Tech Support series continues to address the ‘collective consciousness’ of users by addressing common tricks and tips when using SurveyGizmo.
When asking the same question of multiple items, such as rating your satisfaction with different products from a company, it makes sense to use a table or matrix. Each [...]

This week, I’d like to re-introduce a feature that many of you have used for the past couple of years– the survey back button.
The survey back button is a handy little feature that allows survey takers to go back and forth between pages within a survey. This is great for people (like me) [...]

The other week we had a customer call in and ask about survey feeds and how she could use them. I think the survey feed is one of the coolest features SurveyGizmo has to offer. I thought I’d dig a little deeper into what the survey feed is and does, so that you [...]

We’ve been growing our customer base like crazy these past few months, and since we pride ourselves in the support we bring to our customers, we have been finding ourselves in need of a few more Customer Support Managers. So without further ado, I’d like to introduce our 2 newest Customer Support Ninjas — [...]

SurveyGizmo is proud to partner with South By Southwest (SXSW) in Austin, TX to bring real-time, online evaluations to the conference for the first time ever. The new tool rate.sxsw.com will allow SXSW to manage the evaluations of over 300 sessions and an audience of 4,000. From the attendee’s perspective they can manage which [...]

Have you ever wanted to show your survey takers different thank you pages depending on how they answered certain questions throughout your survey, but still wanted to collect the completion rate data?
Well we have solution for you!
We won’t actually be creating separate Thank You pages (because you can’t really do that and collect the information [...]

Update: Our famed quiz guru – Mario Lurig (also known for his account management skills) will be hosting this webinar. So be sure to check it out!
We are constantly trying to think of new topics for webinars, and since many of you have been asking about quizzes lately, we decided to add a webinar designed [...]

SurveyGizmo’s Enterprise level account offers a range of features for the advanced user. One of the most powerful features is HTTP POST. The HTTP POST allows SurveyGizmo to interact with other websites in one of three primary ways:

Send data to a website so it can be updated or captured
Display the output from another website
Send data [...]

It’s funny how you’ll hear similar topics come up within the same week — it happens all the time over here where we will get similar requests for features from all of you at the same time (we like to refer to it as a “collective consciousness”), but this time it has happened within the [...]

The power of SurveyGizmo can make reaching out to your customers more accessible and even make the survey process easier for your customer. So what could possibly be wrong with sending a customer satisfaction survey? . . . Plenty!
We’ve all participated in customer satisfaction surveys. Some may have been okay, most probably not. It [...]

Back in October, Upshot Institute nominated us for their Upshot50 Marketing Technology Award. This award recognizes companies that are “offering the most innovative, powerful and useful marketing tools and technologies.” After a few months of receiving and then tallying votes, they finally posted the winners.
Guess what? SurveyGizmo made the list! We are [...]

Sometimes digging up the past leads to a better future. This is one of those cases where a feature that once existed was replaced with a simpler and easier to use version. As the tool grew and documentation improved, more and more users are looking for the advanced version once again.
In this case, I’m talking [...]

This past weekend, Derek (our VP of Sales and Business Development) had the chance to take all the listeners of Chris Pirillo’s weekly GoToMeeting session through a step by step tour of how to create an online survey using SurveyGizmo.
During the session, Derek creates a quick and easy survey to show all of Chris’s viewers [...]

As some of you may have noticed, the website looks a little different. After months of hard work, blood, sweat, and tears, we were finally able to launch the new look and feel to our www.surveygizmo.com site on Tuesday afternoon.
A big round of applause goes out to everyone here at SurveyGizmo for helping on [...]

It’s been a while!
We’ve been hard at work improving SurveyGizmo, and you will all see some changes start to rollout soon.
But what we really wanted to let you all know about today is a little promotional item we created right before the holidays.
We had some really awesome custom stickers made by our friends over at [...]

An advantage of online surveys is that respondents frequently offer more and longer comments than they do on paper-and-pencil surveys. And comments are where we may find our most significant sales opportunities or our most useful program improvement ideas.
But analyzing comments can intimidate us. We think that to analyze comments we have to read all [...]

SurveyGizmo affords multiple ways to do logic when building your survey, and disqualifying respondents is no exception. There are two primary methods for disqualifying a respondent, depending on the goal:

Advanced Page Jumping & Logic – Setup at the bottom of each page with a disqualification question, choose the ‘Disqualify Respondent’ option and provide a message [...]

“Attitude is everything” has significance for more than just football or other sports! Cultivating a sampling attitude can help you “win” improvements to your survey process.
We have already seen the power of sampling in predicting election results in my prior post on election sampling and intuition tells us that sampling should save time and money. [...]

Scenario #1:
You created your survey, tested it in both Firefox and Internet Explorer web browsers, and found a strange occurrence. When viewing a particular page in Firefox, it displays completely and works perfectly. However, when looking at it in Internet Explorer, it seems to be ‘cut-off’ and not displayed properly.
Scenario #2:
Some of your survey [...]

Did you know you can reduce your 2008 tax bill this year by squeezing in some business expenses you’ll need next year? If you’ll be surveying next year, purchase or extend your annual subscription by December 31st.
In addition, save an additional 10% on SurveyGizmo with a prepaid Annual Account. Instead of a monthly subscription, you [...]

New survey features added to SurveyGizmo this week

Table based ranking question. There are now two styles for ranking questions. This new style has been requested by many customers. It is now accessible to screen readers and keyboard navigation.
Bug fix. Survey editor page navigation bug fixed for IE6.
“None of the above” text mutual exclusivity in [...]

Ranking questions provide the order of preference of select items from the survey respondent. Manipulating the Ranking questions is easy using the arrows to the right of each option, but there are a few considerations that are important to note about the behaviour of Ranking questions:

If no options are changed/moved, the question is considered unanswered [...]

So you’ve completed your survey and now you wonder what you can learn from your data.
That’s easy, isn’t it? Three months ago, your survey began with a set of questions. Now you’ve got your data. Look up the answers!! Oh – and don’t forget the PowerPoint slides. Make them pretty.
But there must be more to [...]

For Pro and Enterprise level accounts, the email invitation system has the ability to send out Reminder and Thank You emails to the contacts on the email invitation list. Within these, you have a few default options that help determine which respondents on your contact list will receive these emails. First and foremost, let’s discuss [...]

The Accessing Higher Ground Conference has officially started, and Scott McDaniel (SurveyGizmo’s CEO) will be speaking later on today about Accessible Online Forms. The conference is specially tailored for those in the Higher Education community and focuses on how to create a more accessible environment for those who have physical, sensory, and learning disabilities. [...]

Nothing says tricky like an undocumented hidden feature. As some have found, there is an additional feature for checkbox questions in SurveyGizmo called ‘None of the above’. This has been mentioned in our forums since this original post. Since this is an undocumented feature, there are some assumptions and confusion about its [...]

Election season is the time for lots of polls, which makes it a good time to highlight what they can teach us about our surveys! Basically a poll is just a type of survey and so the principles that make polling powerful apply to surveys.
Can the results of polls be trusted? I just read an [...]

Have you ever wondered how to write one of our advanced show/when or show/hide rules? Or have you needed to make a rule based off of the answers to two or more questions and you weren’t sure how? Well, you’re in luck! We now have a full tutorial on advanced rule writing that will [...]

SurveyGizmo CEO, Scott McDaniel, has the honor of speaking at the 11th Annual, Accessing Higher Ground Conference on Thursday, November 13, 2008.
The conference is all about creating an accessible environment for those who may have physical, sensory, or learning disabilities in an Higher Education setting. It is hosted by the University of Colorado- Boulder and [...]

Dr. Glen Livingston is a psychiatrist turned market researcher who teaches a highly effective method of market research using surveys to pre-test niche markets for profitability.
One of his students recently did some research looking for online survey tools that best meet the needs of those who use the Livingston Method of market research.
The three most [...]

The ability to embed a survey into a webpage using a simple cut and paste of JavaScript code provided by SurveyGizmo is one of the favorite features of SurveyGizmo users. However, sometimes there is a bit of a confusion on the way the JavaScript embed will interact with your visitors. So for this Ask [...]

SurveyGizmo’s CEO, Scott McDaniel, has been asked to speak at University of Colorado’s Leeds School of Business MBA Marketing Club next week.
He has been asked to speak on a wide variety of topics including his real life success in becoming an entrepreneur, marketer, and developer. If you’re part of CU’s Leeds School of Business MBA [...]

We had a great turn out and lots of excellent discussion at last week’s Best Practices in Survey Design webinar. Bill Johnston of JWB Research co-hosted it with me. Many people asked if they could have a copy of the slides so here they are for downloading in PDF format.
We hope you find these [...]

At SurveyGizmo we value the environment (heck- our offices are based in Boulder, CO) and that’s why a few of us have gotten together and started carpooling.
Yes, we do realize that we could single-handedly take out a good portion of SurveyGizmo if we were to get into an accident (knock on wood), but we have [...]

As you may have noticed, we have added Bill Johnston to our survey expert team. Right now he is compiling a list of topics he wants to cover in the coming months and would really appreciate your input. Please fill out the following survey so we can make sure to address the topics that [...]

With this post we start a new series called Ask Tech Support, where we go over a question or topic that has come up recently while helping our customers. There is a collective consciousness with SurveyGizmo customers, because a single question seems to arrive all at once from multiple customers, and this becomes perfect content [...]

A type of survey in which there is much interest this month is the political poll. Questions I hear a lot are, “Can the polls be trusted?” and “How can they get away with polling so few people?”
We can increase our understanding of polls by answering two questions:

How can polls be accurate with such seemingly [...]

One of our newest SurveyGizmo users, Pauli Price, recently came to us because she wanted to use our survey API for the Rails Rumble 2008 contest that she is involved in.
Pauli gave us a quick run-down interview of the contest as well as how her group is integrating SurveyGizmo into their, hopefully award-winning, project.
It’s always [...]

As some of you may or may not have heard, our developers have been hard at work creating a new and improved version of SurveyGizmo.
Right now we’re in the Seventh Inning stretch and want to know if there are any last-minute feature requests you’d like to sneak into Version 2.0. We’ve already collected a ton [...]

Thousands of new customers are flocking to SurveyGizmo every month and some of them are really big. Really, really big.
That’s fantastic and we are all very happy. Though, in order to handle the increased traffic from all the new users we decided to make some changes. Some big changes actually…
Last [...]

New survey features added to SurveyGizmo this week.

Quiz scores can now be reported on, even if on the Thank You page.
New Feature. Can now pipe from a single answer question (e.g.radio button, dropdown) to another question.
Speed of exporting large response sets (50,000+) to csv improved.
Non administrators now have the ability to change their own passwords [...]

We have some exciting news!
SurveyGizmo has been nominated as one of Upshot Institute’s top 50 marketing technology companies! We have been put there along side a few other online survey companies as well as some other really cool up and coming companies focused on marketing tools and technology.
Here is a little blurb from the Upshot [...]

Mario has been hard at work trying to keep up with the demand for new tutorials, and he has recently rolled out a new one on Duplicate Response Protection, what it is and how to use it. He hits on the three options we now have- Cookie based protection, IP based protection, plus our newest [...]

Yesterday, we ran across a very interesting and valuable blog for anyone conducting surveys with email invitations.
It was written by Alex Leverington, a consumer aghast at the bad email practices he’s found recently in several survey invitations. His blog post provides an insight into the mind of the folks receiving your emails and answering [...]

We know that getting the consent of survey participants to take a survey can be vital to some of our customers, so we thought we would share a few quick tricks on how to do this.
Easy Option #1

On the first page of your survey, include only one question asking for your survey taker’s consent. For [...]

It’s been awhile and 2008 has been a busy year. It has also been a year where people have been looking to get more out of their surveys. I have had a steady stream of people coming to me with questions like:

I have all this data, but I’m not sure what it is telling me?
How [...]

New survey features added to SurveyGizmo this week.

Bug fix on Report exports. Table of dropdowns improved in the Excel, Word and PDF export.
Validation added to SPSS export wizard for variable names.
Greek characters now export to SPSS correctly.
Improved ranking question export.
Custom scripting API functions added. sgapiGetResponseBySGUID. sgapiTrimStr (improved to trim spaces on right [...]

Every so often we are asked how to insure that only people invited to take a survey by email can access it. This can be helpful when you want to survey your list and don’t want people outside that list skewing your results.
Restricting access in this way can be done with one simple checkbox and [...]

Here is a great tip for anyone that uses our embedded surveys in their website and wants to survey only a portion of their visitors.
Yesterday a customer asked how to use this feature and we thought it would make a great mini-tutorial. This customer wanted to survey a small percentage of this visitors, 10%, and [...]

We get quite a few calls and emails asking how to pass tracking/pre-population data into SurveyGizmo through the survey link. So many calls in fact that we set out on an epic struggle to create three in-depth tutorials on the use of URL strings (a.k.a. query strings) and SurveyGizmo Links.
If you are not familiar [...]

A question I have been asked from time-to-time is, “How many choices should I give respondents when I’m asking them how much they agree or disagree with something?” As in . . .

Which is correct? Does it matter?
Yes, it matters.
Use an odd-numbered scale and, if you expect your results to be fully distributed from the [...]

 A Customer’s Kiosk Dilemma Easily Fixed With SurveyGizmo

A customer called in today and said she was setting up a laptop as a kiosk and wanted people to take a survey, but she needed to have a fresh survey to appear every time a new person came to the laptop and she could not figure out [...]

New survey features added to SurveyGizmo this week.

New Feature: Reminders and Thank You’s are now copied when you copy an Email Invitation.
New Feature: You can now search abandoned and deleted responses.
New Feature: You can now search by IP or referrer URL.
Several bug fixes for SPSS
Bug fix. You can now copy an Email Invitation while [...]

“Thank you, thank you, thank you!” wrote one of our customers after we recommended he use the Firefox browser for his survey work this week.
At over 200 pages and growing, his survey is one of the longest surveys ever created in SurveyGizmo.
Using Internet Explorer 6 on a 4-year-old computer, he had to wait more than 5 minutes-that’s [...]

Today we stumbled upon a really cool comparison chart of survey providers that the folks over at TechSoup made up. The chart goes through various online survey providers’ features and benefits and is a pretty complete list (including SurveyGizmo, of course!).  It looks like they held a webinar too (unfortunately we missed out on it, [...]

Update: We are now on a new and improved primary database cluster and everything is running smoothly.
In an effort to keep you informed, we’d like you to know our application server went down for 17 minutes and 30 seconds today, starting at approximately 5:30 EST. Within 60 seconds our development team was addressing the [...]

Somewhere between improving SurveyGizmo for everyone and assisting our customers, someone found the time to add a few more quick tips for the Look & Feel of your survey. They may not be big issues, and they definitely don’t effect everyone, but sometimes it’s the little things that make your survey that much cooler. So [...]

SurveyGizmo has open positions for a person who straddles web designer/developer, as well as a spot for another PHP Software Engineer. If you’re interested or know someone who might be please check out available jobs at SurveyGizmo
Thanks!

Have you ever wanted to get rid of the red asterisk on a required question? Or wanted to remove the bold question titles in your survey? Or have you ever wanted to make the page titles you create visible?
Well, we have been working very hard to bring you some much needed How-To Quick Tips. So [...]

New survey features added to SurveyGizmo this week.

Feature improvement. SurveyGizmo interface images improved.
Survey Question Editor. Design of survey Question Editor improved.

Survey Question Editor. Ability to change question types on the fly.
Major overhaul of SPSS export wizard: Ability to assign SPSS variable names. Ability to assign SPSS labels. Ability to change SPSS variable types during [...]

We thought it would be fun to show some real life examples of the cool things our customers are doing with SurveyGizmo. Today we are going to feature user Majed Ghadhban’s Arabic survey and user Jeremy Feinstein and his very professional Excel-esque Employee Compensation Online Survey.
So what’s so cool about Majed’s survey? Well, he is [...]

Check out SurveyGizmo Co-Founder, Scott McDaniel’s interview with Rob McNealy from “Startup Story Radio.”  Scott talks about how to use SurveyGizmo as a cost effective marketing tool for entrepreneurs in all stages of the start-up process.
Rob McNealy, an entrepreneur enthusiast, hosts Startup Story Radio– a daily small business and startup podcast.  Rob interviews various start-ups [...]

New survey features added to SurveyGizmo this week.

Bug fix. Bug in Report question numbering fixed.
Bug fix. No more erroneous security warnings in Reports.
Bug fix. Copying of Custom Matrix questions now works properly.
New feature. Ability to search Email Invite contacts.
Improvement. Greek characters now supported in csv exports.
Feature improvement. Improvements to survey Word export.
New feature. Can [...]

It’s now easier to save and restart long online surveys. Today we launched a feature to all Pro and Enterprise users to add a Save and Continue link to their online surveys. We’ve been busy over here in Boulder and Cambridge testing and building the next version of SurveyGizmo (more on that later). While [...]

New survey features added to SurveyGizmo this week.

New reporting option: You can now enable/disable the grouping of insignificant categories into an ‘other’ group for pie chart and bar charts
SPSS: Open text ‘number’ fields now import into SPSS as numbers
SPSS: Essay questions now export as a 3000 length character fields in SPSS
SPSS: Image [...]

This Week’s Service Updates: a short list this week as we concentrate on SurveyGizmo 2.0!

Improved Response Time ‘Partial’ and ‘In Progress’ survey responses are no longer delayed, you can quite literally watch someone progress through a survey from the your browse response screens.
Survey Email Invitation deliverability improved (even more) We have upgraded the transmission rate [...]

A Short List This Week While We Work on SurveyGizmo Version 2.0!

SalesForce integration. Long SalesForce actions now load faster and are easier to edit.
Survey Email Invitation deliverability improved. Changed configuration that will assist in getting email through some corporate and academic firewalls.
Better survey printing. A new and improved print style sheet for much better printing [...]

New survey features added to SurveyGizmo this week.

SPSS export Internet Explorer 7 bug fix
Internet Explorer 6 Javascript embedded survey bug fix
Better performance on PDF export. Better foreign character support and table handling.
Internet Explorer 6 bug fix. Security warning no longer irritates you when navigating survey editor.
Small bug fix in reporting. Improved [...]

We’re thrilled to announce that Brittany Heidtke is the new online marketing manager for SurveyGizmo. She’ll be a bit of a jack-of-all-trades here spreading the word about SurveyGizmo, improving SEO, running our campaigns, monitoring analytics, and some blogging too we hope.
She lives in a world of landing pages, long-tail keywords, A/B split testing, and [...]

SurveyGizmo has been invited to speak about making surveys accessible and building accessible forms for EASI, Equal Access to Software and Information. EASI hosts weekly webinars on a variety of online accessibility topics. You can read more about their Accessibility Webinar schedule here or go directly to the sign-up for “Making Accessible Online Surveys”.
EASI’s [...]

We are holding a contest with a year Pro subscription to SurveyGizmo up for grabs. SurveyGizmo wants you to create a mascot for us with the Spore Creature Creator, and in return 1 winner will be chosen to receive a 1 year Pro account at no charge! The best part is that there is [...]

New survey features added to SurveyGizmo this week.

New, easier to understand Publishing Page
New optimized survey links. Faster load times, better response times, more scaleability.
Poll charts. Better wrapping of labels on poll charts
Poll charts. Poll charts now support international characters
www.surveygizmo.com speed improvements loading overall site and survey support forums.
Survey User Permissions. Increased number [...]

Today is the Denver region’s Bike to Work Day. Last year they had 20,000 participants!
Today, four of us from the Boulder SurveyGizmo made the trip into the office on two wheels. We do what we can at SurveyGizmo to be green and keep our carbon footprint as low as possible for a survey [...]

I saw a great thread in our survey forum this morning and thought I’d share a couple ideas brought out by our users “Leibiniz” and “donna d.” Donna wanted an anonymous survey to collect data but with a free offer contest to increase the submission rate.
Obviously you need to keep the survey results anonymous, but [...]

Recently were pleased to learn that Ohio State University recently conducted a study of accessibility in online survey tools. We pride ourselves on standards-compliant web design, and we have a strong focus on usability. OSU picked up on this:
The administrator interfaces in SurveyGizmo are a model of usability. Interfaces are clean, navigation elements are easy [...]

New survey features added to SurveyGizmo this week.

Bug Fix: URL filtering now works again in all reports
Bug Fix: Continous Sum questions now properly use Min and Max values
New Feature:Create ‘Form’ button has been added to the dashboard to simplify the creation of web forms through SurveyGizmo
Misc Fixes: some long standing spelling errors have been fixed… [...]

New survey features added to SurveyGizmo this week.

WordPress plugin updates. Survey WordPress plugin has been fixed with contributions from the WordPress community.
Better Browse Responses. Ability to choose which questions to display in columns on the Overview Page and Browse Responses page.
PDF improvement. Custom Matrix now appear correctly in PDF print documents
PDF improvement. Question [...]

New survey features added to SurveyGizmo this week.

Cross Tab Reports updated. Can now select separate questions for horizontal and vertical options.
SPSS Export. Improved to include piped questions.
SPSS Export now zips large files.
Search page improved to show the correct number of results.
“Please Select” added to table of dropdown menus.

See the entire change log of [...]

Until about two minutes ago, my mini-bio at the bottom of these posts said I was “the new guy.” Today I’m happy to announce that we have a new “new guy.” A few weeks ago we announced that we were looking for a new account manager/tech support rep. We got a lot of great [...]

Woke up this morning and saw this awesome review from AssociatePrograms.com:
After seeing all the options I realised SurveyGizmo is much more than just a simple survey tool. It has powerful research and data tools that go well beyond my needs and knowledge. But the beauty of SurveyGizmo is that I can still easily use [...]

Well, really Derek has been lurking around the office for a bit now, impressing us all with his unicycling skills. But, now, we’ve got the official paperwork so we’re announcing it to the world.
Derek takes on the role of VP of Sales and Business Development for SurveyGizmo, and we couldn’t be happier to have him [...]

For all you Facebook folks, we’ve recently added a SurveyGizmo product page on Facebook. So, now you can become a fan of your favorite online survey software tool.
We’ll be using that page to also let you know about upcoming webinars and other events we’ll be at, plus, you can post to The Wall any comments [...]

May 5, 2008, Boulder, Colorado – SurveyGizmo, an online survey, data collection and analysis tool today announced a strategic investment in the company by Bill Flagg, president and former co-owner of RegOnline, the online event registration company. Proceeds from the investment will be used by SurveyGizmo to expand staffing to meet the demands of a [...]

Sure, we created this great online survey software, but we certainly didn’t have any idea of all the ways that our customers would use it. Customer suggestions about SurveyGizmo have been the seed of great new functions and features we’ve created. The same holds true for you — you can get great ideas for [...]

For the amount of help-related content we have on SurveyGizmo.com, we’ve been hearing from you now that it can be difficult to find the particular help you need to answer questions about how to make your online surveys smarter. So, as a first step to helping you find that content better, we’ve changed the internal [...]

We sometimes get asked by new customers to help them “sell” SurveyGizmo into their company. Meaning, they are sold on us, but, others on staff are using some other online survey tool — one that makes this person crazy because it just can’t provide what we can — and they need what SurveyGizmo’s got. They [...]

New survey features added to SurveyGizmo this week.

Merge codes: You can now display an entire table question with a single merge code.

Action logging. Survey actions now record success and errors and can be viewed in the Browse Responses screen. This includes ExactTarget and SalesForce integration.
Continuous sum. It’s now possible to have an “Other” [...]

New survey features added to SurveyGizmo this week.

Bug fix. PDF report character set improvements.
Lots of behind the scene improvements in how customers interact with SurveyGizmo.
Old contact groups now display properly in survey reports.

See the entire change log of survey software improvements.