In all likelihood, you have used a Likert scale (or something you’ve called a Likert scale) in a survey before. It might surprise you to learn that Likert scales are a very specific format and what you have been calling Likert may not be. Not to worry — researchers that have been doing surveys for… Read More »
More posts from Brittany
Brittany is a marketing manager for SurveyGizmo. She is a jill-of-all-trades spreading the word about SurveyGizmo, running campaigns, monitoring analytics, hand writing cards, blogging, just to name a few. She hails from Chicago, has three dogs, Gracie, Molly (the three-legged wonder dog), and Sophie, and wants to learn to fly fish this summer.
The Developer’s Corner – Have you checked it out yet?
Did you know that SurveyGizmo now has a special section dedicated to our developers and mastminds that want to integrate their projects into SurveyGizmo through the API?
It’s called the Developer’s Corner and you can check it out over here: http://developer.surveygizmo.com/
It’s your one-stop shop for getting documentation on the new REST API, ask questions (more…)
Are you measuring your customer’s experience?
I just came across another article that emphasized the importance of gauging your customers’ experience and thought I’d bring it up again.
In article over at the Forrester Blog (you can check it out here), they sampled 154 brands in 13 industries and gauged their customer experience. (more…)
New Webinars: Ask SurveyGizmo Support
We’ve started up a new webinar series designed to answer all the latest topics and questions going on in support and want you to join us.
Every week, on Friday, right before you head off for the weekend, we’ll be wrapping up the week by answering your questions. Each week we’ll be covering a different topic (more…)
Need Help Getting Responses?
Are you looking to get your survey in front of a random sampling of people? We can help you out!
We have two places where you can post your survey to a wide audience of people – Twitter and Facebook. (more…)
Timing is everything when it comes to customer satisfaction surveys
I came across this article over at Quirk’s that really struck a chord, so I wanted to share it with you.
Have you ever had an experience where you were asked about how you liked a service or product you just purchased within minutes or hours of receiving (more…)
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