Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Category: Rants
Don’t forget to patch your copy of McAfee VirusScan Enterprise 8.5.0i
If your enterprise uses McAfee VirusScan Enterprise 8.5.0i please be sure your IT department regularly updates the application with patches from McAfee. It’s not enough just to update virus definitions; the core VirusScan software must be updated too! McAfee VirusScan Enterprise 8.5 without updated patches contains a bug that will occasionally cause IE users to… Read More »
How SurveyGizmo Does Employee Profit Sharing
Incentives are an important part of anything you do in business, and employee profit sharing is an obvious example. We’ve spent a lot of time thinking about our profit sharing plan and struck on something that seems to be working for both employees and customers. We thought we’d share it with the world. We asked… Read More »
Is Your Customer Service Team Creative?
I had an interesting experience the other day with a customer service team at a certain “Web events and online meetings” company. I was attempting to make it so that we could use VoIP and our regular call in conference call line simultaneously for our weekly webinars. After trying to hack the email that has… Read More »
Reasons to switch to SurveyGizmo – we asked our customers
We sometimes get asked by new customers to help them “sell” SurveyGizmo into their company. Meaning, they are sold on us, but, others on staff are using some other online survey tool — one that makes this person crazy because it just can’t provide what we can — and they need what SurveyGizmo’s got. They… Read More »
Ed Halteman: Statistics and Market Research in Online Surveys
At Survey Design and Analysis I am the resident survey expert and statistician. Okay I admit it, “I am a statistician..” Statistics is a big part of Market Research but I’m not sure that is well understood. What exactly is a statistician and why is it important in Market Research? Quality Improvement guru, Bill Sherkenbach… Read More »
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