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Disqualification Pages using Browser Redirect

Posted by Filed in: How-to articles, SurveyGizmo News

SurveyGizmo affords multiple ways to do logic when building your survey, and disqualifying respondents is no exception. There are two primary methods for disqualifying a respondent, depending on the goal:

  • Advanced Page Jumping & Logic – Setup at the bottom of each page with a disqualification question, choose the ‘Disqualify Respondent’ option and provide a message that will be displayed to the respondent when the rule conditions are met. Choose this option when you wish to display a message and terminate the survey immediately, marking the response as completed.
  • Dedicated Disqualification Page with Browser Redirect action – Create a page prior to your Thank You page that has the Browser Redirect action added. It takes them to another webpage which notifies the respondent and/or the webpage of the disqualification. Survey logic skips over this page for qualified responses and jumps to this page when they should be disqualified, typically with Simple Page Jumping. Used in the Query String Examples tutorial.

In the first option, the response will be marked as Completed automatically. However, in the second option, the respondent has not reached the Thank You page and the Redirect Browser action takes them away from the survey, leaving the response as a Partial. This may be preferred, however if you wish to mark the response completed when they reach the Disqualification page, there is a simple trick you can use to accomplish this.

On the disqualification page, click Add Action and add the SurveyGizmo Scripting Control action. Name it ‘mark as complete’ and click ‘Add actions’ at the bottom right. On the next page, add a single line to the textbox:

sgapiSubmitSurveyComplete();

Custom Script Mark As Completed

Click ‘Save Changes to This Script’ in the bottom right. Finally, using Edit Survey > Reorder Questions, make sure the Custom Script is placed at the top of the page, above the Browser Redirect action.

If you would like to explore more of the power in SurveyGizmo Custom Scripting, feel free to check out the SurveyGizmo Scripting Control documentation if you are comfortable with a little bit of programming. Any further questions, please use our community forums!

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About the Author

SurveyGizmo Admin
SurveyGizmo was founded in 2006 as the answer to marketer’s online survey solution problems. It is able to support over 40 question types, 6 reporting types, email invitations, SPSS exports, and an API to integrate with CRM systems like SalesForce.com or ExactTarget.


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