If you called or emailed support in the past few weeks, there is a pretty good chance you’ve had the pleasure to interact with the newest member of our support team, Sarah Jennings. Sarah just recently moved to Colorado from Kansas City where she spent her days working as an account manager for an insurance company. We’re pretty sure she likes us better.

Sarah has been a great addition to our staff, and it’s not just because she is a customer service whiz. I’ve really enjoyed getting to know her and she makes the office an even better place to be. At SurveyGizmo, I have met not only some of the most talented but also the most interesting people, Sarah not excluded.

Sarah actually has her own candle business, modwax, and somehow finds spare time to knit scarves. While her bio says that she is always knitting scarves for everyone around her, I have yet to receive one *wink wink*. She also has a strange affinity for some children’s television called Yo Gabba Gabba, which you can see by looking at her desk.

We think Sarah is great, but don’t just take our word for it. Here are some actual quotes from customers from her first three weeks…

“Both I and my client were hugely impressed with the speed with which you dealt with our problem.” ~Eugene Clark, Director of The Community Exchange

“I was blown away that I received a response to my customer service inquiry so quickly. I don’t think that has ever happened to me in my life! Wow!” ~Gina Chen, Ph.D. student, Syracuse University

“Customer service is quick and courteous. You can feel 100% confident of a fast solution.” ~Max Hotopf, CEO, Healthcare Europa

“Swift and efficient support – when I was totally stuck, thank you!” ~Carl Peyron, Senior Consultant, MIND YOUR BRAND