If your enterprise uses McAfee VirusScan Enterprise 8.5.0i please be sure your IT department regularly updates the application with patches from McAfee. It’s not enough just to update virus definitions; the core VirusScan software must be updated too!
McAfee VirusScan Enterprise 8.5 without updated patches contains a bug that will occasionally cause IE users to see a warning of “Exploit-ObscuredHTML” trojan after taking a survey.
This is a false alarm. There is no virus in our software or surveys.
In fact, this is a well known error that has caused problems across the Internet. McAfee fixed their software some time ago, but many people are still running an unpatched version. VirusScan users (and IT Teams) simply have to update their copy of McAfee VirusScan with a patch (not a DAT update, a real patch).
Thus far, we have not heard of any other cases of this problem. If you encounter it, please encourage your company IT department to keep their antivirus software fully up to date. It works best that way anyway.
Tags: Antivirus, McAfee, Trojan, Virus
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