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New: Full Support of Non-English Characters

Posted by 3 Responses Filed in: Accessible Survey Design, SurveyGizmo News, SurveyGizmo Updates

We are happy to announce that SurveyGizmo finally supports non-English characters completely as of this past weekend. For those of you located or who survey outside of the US, this should be welcome news indeed!

Previously, certain sections of the SurveyGizmo application would “garble” non-English characters — making your surveys unattractive and unreadable. Thanks to a lot of help from our customers in the Netherlands, we were finally able to solve this problem.

Also, we are looking for volunteers to help us translate SurveyGizmo into other languages. If this sounds like a project that interests you, please let us know. We are giving away free lifetime Professional accounts to individuals who help us translate our tool into a new language.

Best of luck on all your survey projects!

-The SurveyGizmo Team


Special Note: If you currently have a survey in SurveyGizmo that uses these characters, please check your survey over carefully. Our switch to become an international survey tool required us to switch to UTF-8 (a character code standard) from ISO-8859. Because of this you should confirm that your survey looks good now in UTF8 (only if you have surveys published in languages other than English). If you see any problems, just update the question that looks garbled once last time – and you will be good to go.

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About the Author

Christian Vanek
Christian is the CEO and co-founder of SurveyGizmo. Before building SurveyGizmo 1.0, he came from an 11-year consulting background focusing on marketing and content management tools. When not working on new ways to gather data, he spends time developing games and actively supports innovative youth education programs. In spite of living in Boulder, he does not ski.


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  1. 1

    Hello. I have had some problems updating/changing the name of my survey, and discovered that the problem was use of non-english characters like æ, ø, å. When I left those characters out I was able to change the name of the survey again.

    Just wanted to pass on this one. Thanks for a great product, by the way.

    Best E.G.

    Eistein Guldseth on Thu, Jan 03 ’08 at 5:09 pm #
  2. 2

    I want to know if the offer for the free lifetime Professional account is still up, I need that account and I can certainly translate this to Spanish.

    Thanks in advance

    Carlos Vazquez on Sat, Jan 30 ’10 at 11:26 am #
  3. 3

    Hi Carlos,

    Wow that post is a blast from the past. Translating everything into spanish never happened but there is still some interest on our side. This coming closer to reality with version 3 of the software. We aren’t ready yet (still!) but we’ll keep you in mind for sure. SurveyGizmo is bigger now. I’ll bet we could up the giveaway to a free lifetime Enterprise account!

    Scott McDaniel on Wed, Feb 17 ’10 at 7:08 pm #

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