Over last weekend and Monday night, we at SurveyGizmo migrated the heart of our services to a new network of servers in San Antonio, Texas. It was necessary to move to better, faster machines because of the huge number of new customers who have started using our services in the past two months.
I’m happy to say that the migration is now complete. Thanks to everyone who pointed out migration issues over the last few days. We have a few minor changes that we will make over this weekend to ensure stability and make good use of the power of these new machines.
Here are the benefits of the new servers. I’m sure you will agree that it was worth it!
Improved Speed & Security
Your survey data is now safer than it has ever been before! Our special server setup now keeps your data safe behind a firewall, stored on its own set of databases and encrypted storage. This means there is no direct access to your data from the internet, and the format of the data is not easy to reconstruct even in a worst case scenario. Our application servers and API connect to these servers over a very fast private connection. This, combined with a generous amount of memory and more processors, allows us to make SurveyGizmo really fly! (Some speed improvements will require a few changes to the application after the migration.)
Thanks again to everyone who helped iron out small bugs and glitches during this migration period. We will work through the weekend looking for any remaining issues. If you find any, as always let us know and we will jump on them!
Tags: online survey, reporting, survey security
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Jan. 31
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Does this enhanced security of data apply at all membership levels — basic thru Enterprise?
Thanks!