Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Tag: customer satisfaction
Customer Service Department of the Year!
SurveyGizmo has just been named a finalist in the 2012 Stevie Awards for Outstanding Customer Service. Mind helping us out with a quick vote?
The Market Research Event 2011: Customer Satisfaction Surveys
On Day 2 of The Market Research Event 2011, we found some great insights into incorporating customer feedback into your business.
The Net Promoter Score: Addressing the Gap Between Satisfaction and Loyalty
Hi everyone! I wanted to introduce you to the newest SurveyGizmo Survey Expert, Ryan Farmer. Ryan’s expertise is in customer feedback. He’s been helping grow small companies by using the information gained through customer feedback surveys for the past 6 years. Please welcome him to the SurveyGizmo Survey Expert Team! Now onto his first post…. Read More »
Online Survey Tips: Rating Scales, Google Adwords, and Customer Satisfaction Surveys
We here at SurveyGizmo want your survey experience to be the most productive that it can be so in addition to providing you with a remarkable online survey tool along with how-to articles and video tutorials, we are posting daily survey tips on twitter and collecting them for a blog post each week. So without… Read More »
SurveyGizmo Gets High Marks in Satisfaction, Customer Service, and Price in Market Research Professionals Survey
Boulder, CO — September 2, 2009 — SurveyGizmo, a leader in online survey software, received high marks in several categories in a recent survey of 801 market research professionals. The 2009 Market Research Supplier Report Card and Mid-Year Industry Update was conducted by MarketResearchCareers. SurveyGizmo had both the highest Overall Satisfaction score and the highest… Read More »
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