Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Tag: customer service
5 Questions with SurveyGizmo co-founder and CEO Christian Vanek
Boulder’s Daily Camera newspaper interviews Christian Vanek, who shares what’s next for the company.
Customer Service Department of the Year!
SurveyGizmo has just been named a finalist in the 2012 Stevie Awards for Outstanding Customer Service. Mind helping us out with a quick vote?
The Market Research Event 2011: Customer Satisfaction Surveys
On Day 2 of The Market Research Event 2011, we found some great insights into incorporating customer feedback into your business.
I <3 MailChimp, or The Best Customer Service Experience of My Life
I’ve always liked MailChimp. They have an awesome site, great usability, and quite possibly the best sense of humor I’ve seen in an online tool.
Zendesk and SurveyGizmo Integration Webinar Video
Our first webinar with Zendesk, customer support help-desk system, went incredibly well. While it was an early morning, the result was the video you see below on using SurveyGizmo’s customer feedback survey to get feedback from your customers with every solved Zendesk ticket. Don’t worry, the video isn’t all about reading through the Zendesk integration… Read More »
Feb. 1