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Tag: ed halteman

Online Survey Mistakes

‘Tis the Season, Part 2: Survey Mistakes, Revisited

Ed Halteman takes another look at an end-of-year survey he received…and revises his list of top survey mistakes.

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Top Ten Survey Mistakes

10 Common Mistakes Made When Writing Surveys – Part 2

In my last article, I discussed the first five points on my list of the most common mistakes made when writing surveys. As I said last time, although it’s nice to know the most common survey mistakes made, the real value is in understanding how to avoid them.

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Top Ten Survey Mistakes

10 Common Mistakes Made When Writing Surveys

As a survey expert I see the same mistakes in surveys all the time. In fact, last night our neighbor was over and he had just completed a customer survey at a local restaurant. He was complaining that they had asked a bunch of multiple-choice questions that didn’t apply to him. Even worse, there was no “not applicable” option and the survey required an answer to every question! This one simple example alone incorporates the first three of the most common mistakes I see in surveys.

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4 Tips for Displaying Survey Data

In my last four articles I’ve been addressing how best to report the results from your surveys. My emphasis has been on the use of graphical displays. Before I leave this subject I want to provide some general tips for displaying your data. The goal is graphical excellence, which we define as communicating ideas as… Read More »

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TipsGuy2

Case Study 3: Reviewing Your Question Wording

So far I have looked at two case studies involving clients that did not have much survey experience. This case study involves a client who is very familiar with doing surveys. One lesson to be learned is that even if you have experience designing surveys you can benefit greatly from having an impartial third party… Read More »

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The Survey Expert Blog

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Why Survey Design Matters for Feedback Surveys

February 3 2012 -

Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.

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New Team Management & User Permissions System

Starting February 2nd, SurveyGizmo is launching a new set of user management features. Learn more about them here!

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5 Questions with SurveyGizmo co-founder and CEO Christian Vanek

Boulder’s Daily Camera newspaper interviews Christian Vanek, who shares what’s next for the company.

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